MUSTAPHA AKHROUB
IT Support Specialist at Alpha55 Officiel- Claim this Profile
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Bio
Credentials
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Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoJul, 2020- Nov, 2024
Experience
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Alpha 55
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Morocco
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Retail
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1 - 100 Employee
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IT Support Specialist
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Oct 2019 - Present
- Install, troubleshoot, and support software and hardware of all kinds. - Administration and maintenance of Windows server 2008/2012/2016/2019. - Deploy and administration of SQL Server (Queries, views,Backup&Restore). - Configuration of Cisco ASA-5506 Firewall (Site-to-Site VPN) - Take inbound customer requests Troubleshoot networks / POS systems - Setup GLPI Ticket management system - Provide remote and onsite support for all desktop and network related issues. - Installation and Management of POS system. - Manage Active Directory Show less
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CBI
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Morocco
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IT Services and IT Consulting
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700 & Above Employee
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Traineeship as network specialist
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Sep 2019 - Present
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Doc'Archives
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Morocco
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IT Services and IT Consulting
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1 - 100 Employee
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Traineeship as IT Support
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Mar 2019 - Present
- Installation of Windows server 2012/2016/2019, SQL server 2008/2012 - Virtualization using hyper-v (the creation of VMS) - Management of Kaspersky Security Center - Solving functional and technical problems encountered by users - Ticket management using GLPI - Detection of network failures (TCP / IP, Wifi, VPN,...) - Backup/Restore Data&VMS - Installation of Windows server 2012/2016/2019, SQL server 2008/2012 - Virtualization using hyper-v (the creation of VMS) - Management of Kaspersky Security Center - Solving functional and technical problems encountered by users - Ticket management using GLPI - Detection of network failures (TCP / IP, Wifi, VPN,...) - Backup/Restore Data&VMS
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Education
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Specialized Institute Of Applied Technology NTIC
Computer network technician, Network and System Administration/Administrator