MUSTAPHA AKHROUB

IT Support Specialist at Alpha55 Officiel
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Contact Information
us****@****om
(386) 825-5501
Location
Prefecture of Casablanca, Casablanca-Settat, Morocco, MA

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Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Jul, 2020
    - Nov, 2024

Experience

    • Morocco
    • Retail
    • 1 - 100 Employee
    • IT Support Specialist
      • Oct 2019 - Present

      - Install, troubleshoot, and support software and hardware of all kinds. - Administration and maintenance of Windows server 2008/2012/2016/2019. - Deploy and administration of SQL Server (Queries, views,Backup&Restore). - Configuration of Cisco ASA-5506 Firewall (Site-to-Site VPN) - Take inbound customer requests Troubleshoot networks / POS systems - Setup GLPI Ticket management system - Provide remote and onsite support for all desktop and network related issues. - Installation and Management of POS system. - Manage Active Directory Show less

    • Morocco
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Traineeship as network specialist
      • Sep 2019 - Present

    • Morocco
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Traineeship as IT Support
      • Mar 2019 - Present

      - Installation of Windows server 2012/2016/2019, SQL server 2008/2012 - Virtualization using hyper-v (the creation of VMS) - Management of Kaspersky Security Center - Solving functional and technical problems encountered by users - Ticket management using GLPI - Detection of network failures (TCP / IP, Wifi, VPN,...) - Backup/Restore Data&VMS - Installation of Windows server 2012/2016/2019, SQL server 2008/2012 - Virtualization using hyper-v (the creation of VMS) - Management of Kaspersky Security Center - Solving functional and technical problems encountered by users - Ticket management using GLPI - Detection of network failures (TCP / IP, Wifi, VPN,...) - Backup/Restore Data&VMS

Education

  • Specialized Institute Of Applied Technology NTIC
    Computer network technician, Network and System Administration/Administrator
    2016 - 2018

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