Advisor

• Jun 2023 - Present

Product Manager

• Sep 2018 - Jul 2023

• Led the launch of the offer-based payment model for customers with large scale files to extract.• Achieved a 22% increase in 30-day user retention over 6 months through the implementation of usability improvements.• Took over complete responsibility of customer issue resolution regarding multi-page PDF file data extraction by implementing auto-split PDF functionalities.• Worked with the UX team to further refine template creation, reducing the process time for customers.• Took charge of strategizing File Exporting strategy for different file extensions and secured approval from key customers.• Optimized Algodocs data selection tool by providing mouse click selection and file profile creation for large scale processes.• Identified the data to be displayed on the Algodocs dashboard like “quota usage”.• Managed a team of 2 backend, 1 frontend developers, and 2 designers.• Oversaw the creation and maintenance of Product Backlog items and user stories using JIRA.• Organized daily and weekly meetings for planning and review team process.• Led the grooming and prioritizing of the development team’s backlog.• Took on the responsibility for the organic growth of the user base in the U.S. market. Show less

Associate Product Manager

• Aug 2015 - Aug 2018

• Assisted in the development of Algodocs file manager, template manager, and payment integrations.• Participated in organizing Skype calls for new clients, helping to identify their file process life cycles for customized solutions.• Contributed to the resolution of issues with customers who needed multi-page PDF file data extraction by suggesting and supporting the development of auto-split PDF functionalities.• Collaborated with the UX team to innovate on template creation, which included the introduction of the ruler model to reduce template creation time for customers.• Assisted in strategizing on File Exporting strategy for different file extensions and presented plans to key customers.• Reported to the CTO weekly and participated in daily and weekly planning and review team meetings. Show less

Software Engineer (Client Analystics)

• Dec 2013 - Oct 2014

•Gathering Feedback from Users for Diagnostic Manager Software and assisting in fixing bugs on DM and assisted Clients on other software issues. •Participate in preparation and presentation of project results and outcomes. •Software Flow Chart Design •Execute analytical projects related to Teseda Parametric Measurement Option Table – PMO Top Component Development. •Developed JavaCC - Lef Def Language and Lef Def Highlighter, Lef – Def Scanner, Teseda Candy Strip Signal Table Model, and TABLE Update Notification Pop Up. •Worked on Java SE Technologies , Swing - AWT , UI Design , JUnit Testing , Software - SVN Versioning ,Troubleshooting and Repairing problems , Creating documentation when necessary. •Research, conceive and develop software applications to extend and improve on Teseda’s product offering, Software Archeology. Technologies Used : Java Language , Netbeans IDE 7.3 , 7.4 , 8.0 and its tools , Tortoise SVN , Notepad++ , Pivotal Tracker (Software Development Life Cycle ) Show less

Level 1.5 - Software Support Engineer

• Feb 2012 - Dec 2013

• Guided Level 1.0 Technical Agents towards a technical outcome in their work. • Prepared Hardware , Software and OS Troubleshooting content for Lenovo Notebooks, Netbooks , Desktops. • Prepared Testbeds to for newly arrived both large and small scale issues. • Prepared and Submitted Technical Escalations to Lenovo Slovakia and EMEA Tech Office. • Evaluated Technical Knowledge of Agents and giving feedback to have better customer experience. • Undertook Agents Escalations and called customer back to solve his/her problem • Translated English Technical content to Turkish. Technologies Used : SAP CRM , LogMeIn , Microsoft Sharepoint CRM , Avaya , LENOVO Troubleshooting Tools , Email Client (Outlook) , Microsoft Office. Show less

Assistant System Engineer (Small Medium Business ION)

• Dec 2010 - Nov 2011

Small Medium Business (ION) - Infrastructure Services Department • Performed given coding tasks for the Development of Retail Software. • Evaluated bandwidth utilization of each customer and gave feedback to marketing team about necessary bandwidth upgrades. • Worked on McAfee Firewall rules. • Attended Tech Talks and Team Meetings. • Had Datacenter Experience. Technologies Used : Java , XML , Eclipse IDE , My SQL DB , My Sql Query Browser , Edit Plus , Bandwidth Calculation Tools (powered by Tata Communications) , McAfee Firewall Enterprise Control Center. Show less

Networking Group Research Assistant

• Oct 2009 - Jun 2010

• Research on IPV6 integration Technologies Used : Cisco Devices , Cisco Packet Tracer , Command Prompt .

Vice President - Emu Science and Innovation Club

• Sep 2006 - Jun 2010

Networking Assistant

• Feb 2010 - Feb 2010

• Drew Ip Security Cameras on Google Sketch-up and Increased Wireless Coverage Area of EMU CampusTechnologies Used : Google Sketch-up , Cisco Access Point , Wifi Signal Analyzer Tools , Antenna Technologies.

Group Leader of 11th Orientation Program

• Sep 2008 - Oct 2008

Welcomed new students to our University.

Organization Committee Member - IJRC2008

• May 2008 - May 2008

Organization Committee Member of First International Joint Robotics Competition, 15th Spring Festival, Eastern Mediterranean University (Worked for First International Joint Robotics Competition IJRC 2008 in as Head of E.M.U. Emubots Robotics Group)

Organization Committee Member - Career Days

• Apr 2008 - Apr 2008

Organization Committee Member of Career days , Alumni Relations and Career ,Research Center, Science and Innovation Club, Eastern Mediterranean University (Welcoming Company Representatives)

Computer Lab Operator

• Mar 2007 - Mar 2007

Fixed computers, installed application programs