Experience

Telfaz11

• Saudi Arabia
• Media Production
• 1 - 100 Employee

• Social Media Analytics Manager

  • Jul 2019 - Present

  The role is under the commercial unit, as the Social Media Analyst my role includes delivering insights that would help and support different units in making data-driven decisions. Day to day tasks includes: Research and populating pitches with data and insights. Measuring campaigns and content performance. preparing Quantitative and Qualitative social media listening reports. Conducting regular social Media research reports to measure people's interests and opinions on different topics. Managing and maintaining social media listening and monitoring tools. Show less



J. Walter Thompson MEA

• Advertising Services
• 1 - 100 Employee

• Social Media Analyst

  • Jan 2019 - Jun 2019

  An establishing member of Coca-Cola Middle East CIC "Consumer interaction center", my role includes 1- Preparing Quantitative and Qualitative social media listening reports. 2- Conducting regular social Media research reports to measure people's interests and opinions. 4- Creating End of Social Media campaigns performance reports. 3- Managing and maintaining social media listening and monitoring tools, and testing new solutions and services. An establishing member of Coca-Cola Middle East CIC "Consumer interaction center", my role includes 1- Preparing Quantitative and Qualitative social media listening reports. 2- Conducting regular social Media research reports to measure people's interests and opinions. 4- Creating End of Social Media campaigns performance reports. 3- Managing and maintaining social media listening and monitoring tools, and testing new solutions and services.



Freelancer

• Amman

• Freelancer Social media data analyst

  • Aug 2018 - Dec 2018

  1- Preparing Quantitative and Qualitative social listening and owned channels performance reports by analyzing social media data gathered manually or through social listening and social customer care tools. 2- Social media channels and Marketing campaigns performance reviews. 3- Managing and maintaining social media listening and monitoring tools, and testing new solutions and services. 1- Preparing Quantitative and Qualitative social listening and owned channels performance reports by analyzing social media data gathered manually or through social listening and social customer care tools. 2- Social media channels and Marketing campaigns performance reviews. 3- Managing and maintaining social media listening and monitoring tools, and testing new solutions and services.



Digital Advantage

• Amman

• Social Media listening and social data analyst

  • Jan 2017 - Jul 2018

  1- Preparing Quantitative and Qualitative social listening and owned channels performance reports by analyzing social media data gathered manually or through social listening and social customer care tools like (SM2 by Alterian, ubermetrics, Meltwater, Cx-Social, Conversocial, and Crowd Analyzer). 2- Social media channels and Marketing campaigns performance reviews. 3- Managing and maintaining social media listening and monitoring tools, and testing new solutions and services. 1- Preparing Quantitative and Qualitative social listening and owned channels performance reports by analyzing social media data gathered manually or through social listening and social customer care tools like (SM2 by Alterian, ubermetrics, Meltwater, Cx-Social, Conversocial, and Crowd Analyzer). 2- Social media channels and Marketing campaigns performance reviews. 3- Managing and maintaining social media listening and monitoring tools, and testing new solutions and services.



iMENA Group

• Technology, Information and Internet
• 1 - 100 Employee

• Social Media reporting manager

  • Oct 2014 - Dec 2016

  Social Media and digital advertising reporting manager. My duties includes: - Managing and maintaining iMENA social media monitoring tools, and provide necessary support and training to new team members. - Constantly Test new social media tools to make sure we provide the best services. - Conducting research and data analysis. That covers Quantitative and Qualitative reports such performance reports, listening reports, and social media competitors analysis and content audit. Social Media and digital advertising reporting manager. My duties includes: - Managing and maintaining iMENA social media monitoring tools, and provide necessary support and training to new team members. - Constantly Test new social media tools to make sure we provide the best services. - Conducting research and data analysis. That covers Quantitative and Qualitative reports such performance reports, listening reports, and social media competitors analysis and content audit.



SOCIALEYEZ

• United Arab Emirates
• Advertising Services
• 200 - 300 Employee

• Technology Specialist

  • Apr 2014 - Oct 2014

  My role includes update and maintain current tools used for Data collection and reporting, that includes profile setup and Keywords/strings update.Providing training and support to Researcher units members.Testing new tools.

• Senior social media researcher and analyst

  • Nov 2011 - Apr 2014

  Senior social media analyst at SocialEyez a News Group Company.Monitoring and extracting data from social networks on behalf of our clients.My job included:-research, data extraction, Translation from Arabic to English.-giving insights and recommendation based on foundlings.



Altibbi

• United Arab Emirates
• Health and Human Services
• 100 - 200 Employee

• Digital and social media marketer

  • Jun 2011 - Nov 2011

  Planning and implementing all PPC campaigns via Google Adwords (SEM). managing Altibbi social media content distributing channels(Facebook,Twitter,Youtube) (SMM). Providing Google analytics traffic reports. Training employees on SEO friendly content writing. Provided the Technical team with backend SEO tips and followed up on the implementation. Planning and implementing all PPC campaigns via Google Adwords (SEM). managing Altibbi social media content distributing channels(Facebook,Twitter,Youtube) (SMM). Providing Google analytics traffic reports. Training employees on SEO friendly content writing. Provided the Technical team with backend SEO tips and followed up on the implementation.



Dobrando design studio

• Amman, Jordan

• client services internship

  • Dec 2010 - Feb 2011

  At Dobrando I did research on our clients competitors on the web, and reported to my senior. At Dobrando I did research on our clients competitors on the web, and reported to my senior.



D1G.com

• Jordan
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing and business development

  • 2006 - Aug 2010

  -December 2009-med of August 2010: Special projects and business development officer at d1g.com beside support to the following departments: .Marketing .Sales .Content and communitiesWhere my main responsibility was making deep research and analysis on different Arabian online content websites and forums, to find strength and weakness.

• Internet marketing (SEM,SMM,SEO)

  • Feb 2009 - Dec 2009

  Planning d1g.com campaigns in coordination with sales and management to promote new services, competitions, and web spaces over the Internet. web before executing them using Facebook advertising tools and Google Adwords.

• 2009 Product manager for A9waat&E7ki fourm web spaces on d1g.com

  • Jan 2007 - Jan 2009

  Main duties where achieving a healthy steady growth of both services through, planning and executing online G-Adwords & Facebook Ads paid campaigns and applying certain SEO practices.Identifying and recruiting community influencers to assure a steady source of content.

• Internet content moderator/editor

  • Oct 2006 - Jan 2007

  where my main task were collecting content in both languages Arabic and English and post them to d1g.com after translation or proper editing.