Mustafa Shah Nawaz

Customer Service Representative at Pentagon Food Group (Pakistan) PVT LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Islamabad, Islāmābād, Pakistan, PK

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Credentials

  • IELTS
    British Council
    Sep, 2018
    - Nov, 2024
  • ISO 9001 Lead Auditor - Quality Certification
    CQI | The Chartered Quality Institute
    Aug, 2015
    - Nov, 2024
  • OHSAS 18001 Lead Auditor - Health & Safety Certification
    CQI | The Chartered Quality Institute
    Feb, 2015
    - Nov, 2024
  • Microcontroller Applications
    National Institute of Electronics
    Jun, 2013
    - Nov, 2024

Experience

  • Pentagon Food Group (Pakistan) PVT LTD
    • Pakistan
    • Food and Beverage Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2022 - Present

  • United Veritas Certification Limited
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Development Specialist
      • Jan 2022 - Apr 2023

      ➜ Manage the Sales Team regarding regularly scheduled B2B Visits to existing, new and referral clients, organizations, leads and associations ➜ Involve in lead generation and qualification ➜ Ensure and regularly follow-up the delivery of Proposals/Quote (Training + Certification) to the clients ➜ Liaise between the clients and IQA Team regarding any technical query, prerequisite requirement and progress status ➜ Ensure and regularly follow-up the delivery of Invoices (Training + Certification) to the clients Show less

  • TCL Pakistan
    • Pakistan
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Executive
      • Nov 2018 - Oct 2019

      ➜ Contribute to the development of sales & marketing strategies ➜ Conduct market research on rival products ➜ Design & implement marketing plans for company products ➜ Working with the sales team to develop targeted sales strategies ➜ Answering client queries about product specifications ➜ Maintain client relations ➜ Track sales data to ensure the company meets sales quotas. ➜ Create and presente sales performance reports ➜ Contribute to the development of sales & marketing strategies ➜ Conduct market research on rival products ➜ Design & implement marketing plans for company products ➜ Working with the sales team to develop targeted sales strategies ➜ Answering client queries about product specifications ➜ Maintain client relations ➜ Track sales data to ensure the company meets sales quotas. ➜ Create and presente sales performance reports

  • Changhong Ruba Pakistan
    • Pakistan
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Management Trainee
      • Oct 2017 - Aug 2018

      ➜ Achieve forecasted sales & collection goals ➜ Inetract with Dealers and maintain relationship ➜ Provide forecasts, reports, marketing intelligence, and information ➜ Schedule & conduct various marketing activities at various sales points & trade fairs ➜ Keep the communication alive by repodning the queries promptly ➜ Contribute to team effort by accomplishing related results as needed ➜ Achieve forecasted sales & collection goals ➜ Inetract with Dealers and maintain relationship ➜ Provide forecasts, reports, marketing intelligence, and information ➜ Schedule & conduct various marketing activities at various sales points & trade fairs ➜ Keep the communication alive by repodning the queries promptly ➜ Contribute to team effort by accomplishing related results as needed

Education

  • Middlesex University
    Post-Graduate Diploma, Digital Marketing
    2019 - 2022
  • International Islamic University, Islamabad
    Master of Business Administration - MBA, Marketing
    2014 - 2017

Community

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