Mustafa Nassar

Operations/Program Manager at Burak Communication & Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Jordan, JO

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Credentials

  • PMP
    PMI

Experience

    • Iraq
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations/Program Manager
      • Sep 2014 - Present

      1- Managing end-to-end IT infrastructure projects that includes developing implementation schedule, resources assignment, procurement and sub-contractors assignments 3- HSSE Management and control A- Leading the entire effort of the HSE-MS program and promoting company band from Red to Green band B- Develop Risk Management Plan C- Develop work procedures, inspections and reporting. 1- Managing end-to-end IT infrastructure projects that includes developing implementation schedule, resources assignment, procurement and sub-contractors assignments 3- HSSE Management and control A- Leading the entire effort of the HSE-MS program and promoting company band from Red to Green band B- Develop Risk Management Plan C- Develop work procedures, inspections and reporting.

    • Program Manager
      • Apr 2013 - Sep 2014

      1- Panorama Roll-Out program – Ministry of Health. April 2013 – November 2013 a- Panorama (HESN) Roll-out and HESN Application Management Services program manager b- Draw a road map for rolling out the solution across 16 regions in KSA. c- Responsible to align roll-out project activities with on-going support activities tasks including prioritizing tasks and allocating resources. d- Manage a pool of 20+ resources of local and off-shore teams and align their efforts into the program road map. e- Manage all project communication and steering committee level communication. f- Follow-up deliverables sign-off with the customer g- Manage all project related financials and report the actuals and forecasts as appropriate. 2- QA Improvement Program Manager - Mobily. November 2013 - To date a- Responsible for managing the entire effort of QA improvement program activities that included among others: i. Testing Automation initiative ii. Code review and analysis b- Present program achievements to the customer c- Manage and coordinate the related efforts of the onsite and offshore teams. Show less

    • Manager, ERP and Solutions
      • May 2011 - Mar 2013

      1- Conduct/assist in foundation/assessment phase of ERP projects based on dimensional facts finding covering people, processes and data dimensions 2- Focus on transition activities that ensure client adaptation to the new solution by applying various change management activities. 3- Managing implementation team of 35 consultants assigned to multiple projects 4- Perform and assist in various pre-sales activities. 5- Oversee running projects during initial phase of assessment or scoping and later during transition 6- Determining and following up entry staff learning paths. 7- Upgrading company partnership level with Oracle, managing staff certifications agendas. 8- Establishing Project Management standards. 9- Applying ORACLE ABF project management methodology in managing E-business suite implementations using accelerated approach. 10- Develop project plan that includes all project activities and milestones as well as the project communication approach and reporting structure. 11- Examine the project schedule on milestone basis to evaluate the overall progress of the project. 12- Identify Project risks and issues and respond to them to minimize their effects on the project. 13- Enhance the team capabilities by applying different team building techniques, trainings and appraisals. 14- Prepare bi-weekly progress reports that highlight the overall project status, tasks completed, pending and planned tasks as well as risks, issues and their resolutions. 15- Managing changes to project scope of work, schedule, and cost through change management control. 16- Respond to RFPs and prepare proposals 17- Develop staff training and certification plan Show less

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • ERP manager
      • Nov 2006 - Mar 2011

      1- Managing implementation team of 35 consultants assigned to multiple projects 2- Determining and following up entry staff learning paths. 3- Upgrading company partnership level with Oracle, managing staff certifications agendas. 4- Establishing Project Management standards. 5- Applying ORACLE AIM project management methodology in managing E-business suite implementations using accelerated approach. 6- Develop project plan that includes all project activities and milestones as well as the project communication approach and reporting structure. 7- Examine the project schedule on milestone basis to evaluate the overall progress of the project. 8- Identify Project risks and issues and respond to them to minimize their effects on the project. 9- Enhance the team capabilities by applying different team building techniques, trainings and appraisals. 10- Prepare bi-weekly progress reports that highlight the overall project status, tasks completed, pending and planned tasks as well as risks, issues and their resolutions. 11- Managing changes to project scope of work, schedule, cost, and quality through change management control. 12- Respond to RFPs and prepare proposals 13- Develop staff training and certification plan 14- Prepare solution presentations 15- Identify client business process workflows and map them to the proposed solution Show less

Education

  • Princess Sumaya University
    Bachelor's Degree, Computer Science
    1991 - 1995

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