Experience

Al-Hamra Kuwait Company W.L.L.

• Construction
• 1 - 100 Employee

• Office Manager & executive secretary

  • May 2018 - Present

  • Schedule meetings for the Manager and set reminders on tasks. • Receive and filter all incoming calls and visitors of manager and dial outgoing calls. • Receive the guests and visitors of Manager and orient them. • Follow up on requests, tasks assigned by Manager. • Type departmental reports, correspondence, presentations, minutes of meetings, letters, faxes and memos. • Maintain paper and electronic filing systems for records, correspondence, and other material. • Arrange conferences, meetings, and travel reservations and hotel accommodations for the Manager, maintain records of travel itineraries; compiles travel expense reports and prepare travel vouchers. • Prepare and distribute agenda foe conferences and meetings. • Operate a variety of office equipment including copiers, facsimile machine and computer; input and retrieve data and text; organize and maintain disk storage and filing. • Prepare periodic and hoc reports and presentations. • Perform other duties as requested by management. Show less



Hyundai Motor Company (현대자동차)

• South Korea
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Relationship Management Specialist

  • Jan 2017 - Jul 2020

  • Receiving customer inquiries and directing them to their places. • Receiving and handling complaints and observations. • Prepare special reports on cars that have defects in their industry and communicate with customers and solve these problems smoothly. • Use the art of persuasion with customers reluctant to buy a particular type of car. • Receiving customer inquiries and directing them to their places. • Receiving and handling complaints and observations. • Prepare special reports on cars that have defects in their industry and communicate with customers and solve these problems smoothly. • Use the art of persuasion with customers reluctant to buy a particular type of car.



Universe Global for Private Training

• الكويت

• ICDl Instructor

  • May 2014 - May 2017

  • Do consulting and training to qualify for the certification of ICDL LICENSE. • Responsible for exams and matching halls specifications and the development of marketing. • Operational plans of the department. • Review of scientific materials and confirmation as a result of the examinations. • Analysis of impact and measure the return on training. • Do consulting and training to qualify for the certification of ICDL LICENSE. • Responsible for exams and matching halls specifications and the development of marketing. • Operational plans of the department. • Review of scientific materials and confirmation as a result of the examinations. • Analysis of impact and measure the return on training.



NAPCO CONSUMER PRODUCTS COMPANY

• Saudi Arabia
• Manufacturing
• 100 - 200 Employee

• 4- Customer service & store manager (Asnaf Trading Co.) - ( NAPCO ).

  • Sep 2009 - May 2014

  • Director of the stores and customer service team. • Put the operational plan and measure customer satisfaction. • Implement the strategic plan of the company. • Achieve the highest customer satisfaction rates. • Work to solve business problems and to facilitate financial procedures and budgets. • Make the interviewing candidates for employment department. • Submit reports on the performance of the department. • Checking on inventory and market research & Get the Deals to increase the company's sales. Show less