Muskan Agarwal

Research Analyst (Service delivery executive) at FactSuite
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Contact Information
us****@****om
(386) 825-5501
Location
Raurkela, Odisha, India, IN

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Experience

    • India
    • Information Services
    • 1 - 100 Employee
    • Research Analyst (Service delivery executive)
      • Jan 2023 - Present
    • India
    • E-Learning Providers
    • 400 - 500 Employee
    • Student success executive (operation & Hr department )
      • Jul 2022 - Dec 2022

      - Looked at the customers queries and handled them through calls and emails. - Handled CRM software on daily basis. - Handled Zoho people and Zoho desk. - Handled Slack application. - Used editors like Acrobat and Nitro Pro. - Worked on Excel sheets on daily basis. - Arranged zoom meetings with parents and even with recruitment team. - Looked at the customers queries and handled them through calls and emails. - Handled CRM software on daily basis. - Handled Zoho people and Zoho desk. - Handled Slack application. - Used editors like Acrobat and Nitro Pro. - Worked on Excel sheets on daily basis. - Arranged zoom meetings with parents and even with recruitment team.

    • India
    • E-Learning Providers
    • 700 & Above Employee
    • Social Media Marketing Intern
      • May 2021 - Jun 2021
    • India
    • Business Consulting and Services
    • 100 - 200 Employee
    • Sales And Marketing Intern
      • Feb 2021 - May 2021

      They have given us a sales profile basically insurance sales and I have almost sold 50000 insurances and earn many benefits like trips for Jaipur, silver coin, and many vouchers and from the coming weeks marketing profile is going to start. They have given us a sales profile basically insurance sales and I have almost sold 50000 insurances and earn many benefits like trips for Jaipur, silver coin, and many vouchers and from the coming weeks marketing profile is going to start.

Education

  • ICFAI Business School
    Master of Business Administration - MBA, Specialized Sales, Merchandising and Marketing Operations
    2020 - 2022
  • Sambalpur University
    Bachelor of Commerce - BCom, Accounting
    2017 - 2020
  • Delhi Public School Rourkela
    2015 - 2017
  • Desouza School rourkela

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