Muskan Verma

Administrative Assistant at BBW International Event Staff
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, CA

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Experience

    • Canada
    • Events Services
    • 100 - 200 Employee
    • Administrative Assistant
      • Jun 2023 - Present

      Calgary, Alberta, Canada

    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • Information Technology Contractor
      • Jul 2023 - Aug 2023

      Calgary, Alberta, Canada

    • Canada
    • Machinery Manufacturing
    • 100 - 200 Employee
    • Computer Technician
      • Feb 2019 - Jan 2023

      Winnipeg, Manitoba, Canada • Diagnosed and resolved hardware and software issues for a wide range of computer systems, including desktops, laptops, and Cell phones. • Installed and configured operating systems, software applications, and drivers. • Performed hardware repairs and upgrades, such as replacing faulty components and expanding memory and storage. • Conducted regular system maintenance, including disk cleanup, software updates, and security patches. • Provided technical support to end-users via… Show more • Diagnosed and resolved hardware and software issues for a wide range of computer systems, including desktops, laptops, and Cell phones. • Installed and configured operating systems, software applications, and drivers. • Performed hardware repairs and upgrades, such as replacing faulty components and expanding memory and storage. • Conducted regular system maintenance, including disk cleanup, software updates, and security patches. • Provided technical support to end-users via phone, email, and in-person, ensuring timely resolution of issues and excellent customer satisfaction. • Collaborated with cross-functional teams to implement IT projects and ensure seamless integration of new technologies. • Conducted data backups and implemented disaster recovery procedures to safeguard critical information. • Documented technical procedures and created user guides to assist end-users in troubleshooting common problems. • Conducted research and implement solutions by consulting user guides, technical manuals, and other documents • Maintained a log of problems and solutions for use by other technical support analysts • Managed inventory of equipment, Set up new printers on the print management server and new cellphones for users using company standards Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Assistant
      • Jan 2022 - Apr 2022

      Winnipeg, Manitoba, Canada • Greeting and assisting customers • Performed various administrative tasks as instructed • Registered randomly selected air passengers for covid- 19 testing • Collected passenger data and uploaded it to registration portal • Provided passengers with additional testing kits

    • Restaurants
    • 700 & Above Employee
    • Shift Supervisor
      • Aug 2018 - Dec 2019

      Winnipeg, Manitoba, Canada • Managed the team • Handled customer service issues • Responsible for ensuring quality and consistency • Managed inventory and ordered supplies • Handled cash and bank deposits • Responsible for training and development • Responsible for ensuring compliance with health and safety regulations • Prepared food and operated equipment

    • Food Service Attendant
      • Sep 2017 - Nov 2019

    • Canada
    • Machinery Manufacturing
    • 100 - 200 Employee
    • IT Support Technician
      • Sep 2018 - Nov 2018

      Winnipeg, Manitoba, Canada • Provided technical support to computer users via phone, email, and in-person communication • Conducted research and implemented solutions by consulting user guides, technical manuals, and other documents • Maintained a log of problems and solutions for use by other technical support analysts • Managed inventory of equipment, including discarded equipment • Participated in the redesign of applications and software

    • Sales Representative
      • Apr 2017 - Jun 2017

      Scarborough, Ontario, Canada

Education

  • Manitoba Institute of Trades and Technology
    Network and computer technology, Information Technology
    2018 - 2018
  • Centennial College
    Office Administartion, General
    2017 - 2017

Community

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