Lead Teller

• Apr 2023 - Present

Promoted from Bank Teller to a Lead Teller as of April 2023

Bank Teller

• Jul 2022 - Apr 2023

Process member transaction requests accurately and in an efficient mannerIdentify member financial needs and recommend an appropriate/progressive credit union product/service solutionExceeded sales and service goals established by leadership in the first month by 5%Protect member information and other sensitive information by maintaining confidentiality while adhering to the credit union’s privacy policy

Administrative Assistant

• Jun 2021 - Jul 2022

Processed payroll information for clients and for current employees Invoices created for client presentations and outdoor location Calculating the current employee production against time cards to process payroll and client confidentiality forms. Process incoming vendor invoices daily by physically or electronically date stamping incoming invoices, routing them to corresponding departments via email, and saving them in assigned folder(s) on the internal network. Prepare tax books for annual audit performed by internal compliance resources Show less

Sales Supervisor

• Aug 2019 - Jun 2021

Exceeded sales targets by becoming a technology and service expert, approving a 28% sales increment, building trust with customers, and customized consultation to each customer’s unique needs Improved communication between the Sales and Repair team by implementing a new communication system and managed KPIs of the store Onboarded and trained 7 top-performing employees for the sales floor Employed POS Systems and used interpersonal skills to maximize business operations Exceeded sales targets by becoming a technology and service expert, approving a 28% sales increment, building trust with customers, and customized consultation to each customer’s unique needs Improved communication between the Sales and Repair team by implementing a new communication system and managed KPIs of the store Onboarded and trained 7 top-performing employees for the sales floor Employed POS Systems and used interpersonal skills to maximize business operations

Mobile expert

• Apr 2019 - Aug 2019

Cashier

• Oct 2017 - Nov 2017