Musbaudeen Oyedeji
Mid-Level Support Quality Assurance & Technical Support Engineer at SDSD- Claim this Profile
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Bio
Abiodun Aileru ACIPM
It is with great pleasure that I write this recommendation for Musbaudeen. I have the privilege of working with him at SDSD, where he served as a valuable member of our support unit. Musbaudeen is an exceptional professional who consistently delivers outstanding results. He possesses an impressive knowledge base and a genuine passion for providing top-notch support to our clients. His dedication to ensuring customer satisfaction is evident in the positive feedback we regularly receive. In addition to Musbaudeen's technical expertise, he is an incredible team player. He consistently goes above and beyond to support and uplift his fellow team members, fostering a sense of unity and camaraderie. His positive attitude and willingness to lend a helping hand have been invaluable to our department's success. Working with him as been a great experience.
Yetunde Olayemi
Musbaudeen Oyedeji is a very hard-working person who can tackle any IT Support problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of IT support has helped our company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or IT support project.
AKINLAWON FAYOKUN
Musbauden Oyedeji is a dedicated Cybersecurity Professional, who is always committed & willingness to achieving set-targets.
Abiodun Aileru ACIPM
It is with great pleasure that I write this recommendation for Musbaudeen. I have the privilege of working with him at SDSD, where he served as a valuable member of our support unit. Musbaudeen is an exceptional professional who consistently delivers outstanding results. He possesses an impressive knowledge base and a genuine passion for providing top-notch support to our clients. His dedication to ensuring customer satisfaction is evident in the positive feedback we regularly receive. In addition to Musbaudeen's technical expertise, he is an incredible team player. He consistently goes above and beyond to support and uplift his fellow team members, fostering a sense of unity and camaraderie. His positive attitude and willingness to lend a helping hand have been invaluable to our department's success. Working with him as been a great experience.
Yetunde Olayemi
Musbaudeen Oyedeji is a very hard-working person who can tackle any IT Support problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of IT support has helped our company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or IT support project.
AKINLAWON FAYOKUN
Musbauden Oyedeji is a dedicated Cybersecurity Professional, who is always committed & willingness to achieving set-targets.
Abiodun Aileru ACIPM
It is with great pleasure that I write this recommendation for Musbaudeen. I have the privilege of working with him at SDSD, where he served as a valuable member of our support unit. Musbaudeen is an exceptional professional who consistently delivers outstanding results. He possesses an impressive knowledge base and a genuine passion for providing top-notch support to our clients. His dedication to ensuring customer satisfaction is evident in the positive feedback we regularly receive. In addition to Musbaudeen's technical expertise, he is an incredible team player. He consistently goes above and beyond to support and uplift his fellow team members, fostering a sense of unity and camaraderie. His positive attitude and willingness to lend a helping hand have been invaluable to our department's success. Working with him as been a great experience.
Yetunde Olayemi
Musbaudeen Oyedeji is a very hard-working person who can tackle any IT Support problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of IT support has helped our company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or IT support project.
AKINLAWON FAYOKUN
Musbauden Oyedeji is a dedicated Cybersecurity Professional, who is always committed & willingness to achieving set-targets.
Abiodun Aileru ACIPM
It is with great pleasure that I write this recommendation for Musbaudeen. I have the privilege of working with him at SDSD, where he served as a valuable member of our support unit. Musbaudeen is an exceptional professional who consistently delivers outstanding results. He possesses an impressive knowledge base and a genuine passion for providing top-notch support to our clients. His dedication to ensuring customer satisfaction is evident in the positive feedback we regularly receive. In addition to Musbaudeen's technical expertise, he is an incredible team player. He consistently goes above and beyond to support and uplift his fellow team members, fostering a sense of unity and camaraderie. His positive attitude and willingness to lend a helping hand have been invaluable to our department's success. Working with him as been a great experience.
Yetunde Olayemi
Musbaudeen Oyedeji is a very hard-working person who can tackle any IT Support problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of IT support has helped our company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or IT support project.
AKINLAWON FAYOKUN
Musbauden Oyedeji is a dedicated Cybersecurity Professional, who is always committed & willingness to achieving set-targets.
Credentials
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Cybersecurity Learner -Level 2
Mossé Cyber Security InstituteMar, 2023- Oct, 2024 -
Manual Software Testing+JIRA+ Test Rail +AGILE+ Azure DevOps
UdemyMar, 2023- Oct, 2024 -
Cybersecurity Learner Level 1
Mossé Cyber Security InstituteOct, 2022- Oct, 2024 -
IT Support/Helpdesk Fundamentals -9Topics in one course
UdemyAug, 2022- Oct, 2024 -
IT Support Technical Skills Helpdesk
UdemyJan, 2022- Oct, 2024 -
Software Testing - Black-Box Strategies and White-Box Testing
AlisonJun, 2021- Oct, 2024 -
Software Testing for Beginners- Guru 99
Cursa - Free online courses with CertificateApr, 2020- Oct, 2024 -
Project Management Standards
Project Management InstituteJun, 2019- Oct, 2024
Experience
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SDSD
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Medical Equipment Manufacturing
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Mid-Level Support Quality Assurance & Technical Support Engineer
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Nov 2021 - Present
Providing technical support: Responding to user queries and resolving technical issues related to hardware, software, and network systems.Maintaining IT infrastructure: Monitoring and maintaining hardware and software systems, including servers, desktops, laptops, and peripherals.Troubleshooting issues: Identifying and troubleshooting issues related to applications, operating systems, and network connectivity.Providing training: Conducting training sessions for end-users to ensure they are aware of the best practices to use the technology efficiently.Managing IT assets: Maintaining an inventory of IT assets, including hardware and software, to ensure that all equipment is up-to-date and functioning correctly.As Software TesterDeveloping test cases: Creating detailed test cases that cover various scenarios and use cases of the software application.Performing testing: Executing the test cases to ensure that the software meets the specified requirements and functions as expected.Reporting defects: Documenting any issues or defects found during testing and reporting them to the development team.Test planning: Contributing to the overall test strategy and planning by providing inputs on the testing approach and timelines.Collaborating with the development team: Working closely with the development team to understand the software requirements, identify potential issues, and resolve any defects found during testing. Show less
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Junior Software Quality Assurance & Technical Support Engineer
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May 2021 - Nov 2021
Conducting software testing: Assisting the senior QA team members in executing test cases and test plans to ensure the software meets the specified requirements.Providing technical support: Assisting the senior technical support team members in responding to user queries and resolving technical issues related to hardware, software, and network systems.Documenting test results and technical issues: Recording the test results, including any defects found during testing, and documenting technical issues and solutions for future reference. Show less
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MOA Technologies
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United Kingdom
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Help Desk Specialist/IT Operations
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Nov 2019 - Apr 2021
Performed day-to-day, helpdesk support tasks such as assisting customers to setup/troubleshoot their hardware, reset passwords, etc. Executed software installations and performed necessary software updates. Identified performance problem with assigned equipment, coordinated and scheduled repairs, and recommends alternate hardware options. Setup new user's ID, security requests and administrative support. Maintained IT system, diagnose hardware and software condition. Coordinates, evaluates, and adjusts operations schedules for client works such as typing, data entry, portal registration etc. Acts as liaison on technical matters between the operations division and applications/systems analysts, client representatives and other appropriate staff. Identified performance problems with assigned equipment, coordinates and schedules repairs, and recommends alternate hardware options. Developed and monitors schedules and procedures for hardware maintenance Show less
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Graduate Assistant
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Nov 2018 - Oct 2019
Managed company's data record on Excel. Manage company's administrative account. Troubleshoot and fixed computer hardware. Managed company's data record on Excel. Manage company's administrative account. Troubleshoot and fixed computer hardware.
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Education
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2022 -
Mossé Cyber Security Institute
Cyber Security Remote Internship -
University of Ilorin
Bachelor of Science - BS, Home Economic
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