Experience

Actis

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Information Technology Technician

  • Apr 2022 - Present

  Managing Active Directory users Trouble shoot end user issues Provide onsite support Managing Microsoft office 2016,2019 & 365 Performing system patching Managing vpn user access Support Microsoft teams and zoom Setting up Cisco Vc equipment Managing Symantec Endpoint protection Creating user tickets and escalations Providing remote and telephonic support Training of users on new products Printer maintenance Managing Active Directory users Trouble shoot end user issues Provide onsite support Managing Microsoft office 2016,2019 & 365 Performing system patching Managing vpn user access Support Microsoft teams and zoom Setting up Cisco Vc equipment Managing Symantec Endpoint protection Creating user tickets and escalations Providing remote and telephonic support Training of users on new products Printer maintenance



ONTRACK MOBILE

• South Africa
• 1 - 100 Employee

• IT Technician

  • Jun 2019 - Sep 2019

  Data administrator Configurations of new desktops and laptops MS Office Software and Hardware Operating systems configurations and installations Configurations of printers and networks Support warehouse staff on ERP issues Training staff on new products and services Check if all the allocations are captured well in the ERP Sorting of FTP Data administrator Configurations of new desktops and laptops MS Office Software and Hardware Operating systems configurations and installations Configurations of printers and networks Support warehouse staff on ERP issues Training staff on new products and services Check if all the allocations are captured well in the ERP Sorting of FTP



Ekurhuleni Metropolitan Municipality

• South Africa
• Government Administration
• 700 & Above Employee

• Computer Technician

  • Jan 2017 - Jan 2018