Experience

SAMSON Controls Inc.

• Canada
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Aftersales & Service Manager

  • Jan 2016 - Present

  I work as a Sales and Service Manager for SAMSON AG, which has 110 years of experience in manufacturing control valves and accessories used in industrial processes and is headquartered in Frankfurt, Germany.I and my 5 person team are responsible for the execution of service operations for all Samson brand products in Turkey as After Sales and Service department.• Having the maintenance of the products sent to the repair and maintenance department of Hadımköy central factory.• To prepare repair-maintenance reports.• To prepare detailed reports on monthly, 3-month and 6-month reports regarding problems arising in the products sent for repair and maintenance, changing parts and operations.• Working in coordination with Samson AG to provide a solution to the customers by organizing the service from abroad when necessary,• To organize the service to the field and to report these visits to solve the problems experienced by the customer in valves and products.• To organize training according to customer demands and needs.• To report on customer service, customer requests and problems, and provide solutions if necessary.• To report and analyze the product costs, purchasing and selling prices of all service activities. Show less

• Technical Sales Engineer (ISTANBUL REGIONAL RESPONSIBLE)

  • Mar 2010 - Jan 2016

  work as a Istanbul Regional Responsible for SAMSON AG, which has 110 years of experience in manufacturing control valves and accessories used in industrial processes and is headquartered in Frankfurt, Germany.• To make customer visits by planning customer visits within the region.• To prepare proposals and provide solutions in accordance with customer demands.• Increasing sales by following up on the given offers and achieving the targeted turnover target.• Report customer visits, customer requests and problems, and provide solutions if necessary.• To organize training according to customer demands and needs.• Organizing a service to the field by working in coordination with the after sales and service department to solve the problems that the customer experiences in the valves and products.• Investigate potential customers in the region and gain new customers in the customer portfolio. Show less



Ergil Group

• Türkiye
• 1 - 100 Employee

• International Sales Responsible

  • May 2009 - Mar 2010

  I worked as a Technical Sales Engineer at Ergil Group which operating in oil tanks, tank equipment, pipeline equipment and cathodic protection areas, in the field of foreign sales and customer relations of tank equipments. • Performing overseas market research and finding new customers. • Prepare pre-qualification and other documents and follow the necessary procedures for the target customers to enter the approved supplier lists. • Making engineering calculations and performing cost analyzes. • Preparation of commercial and technical proposals and submission of customers. • Making customer follow-up and trade agreements to turn bids into orders. • Preparing or make someone to prepare engineering calculations, detailed technical drawings and other project-based documents required for customer approval for the proposals that have been converted into orders. • Material procurement with the purchasing department after customer approval. • Preparing or make someone to prepare the procedures such as manufacturing, NDT, Hydro test dyeing according to the project and production and testing processes according to these procedures and delivery of the product with third party approval at the end of the term given to the customer. • Making export transactions and tracking payments. • Preparation of technical and commercial tendering files according to the tender specifications for projects based on international tenders and making necessary procedures for finalizing the tenders. Show less



Tora Petrol

• France
• Oil and Gas

• Technical Engineer

  • Dec 2008 - Feb 2009

  I worked as a Field Engineer in the section of the infrastructure of the gas stations related to piping systems, infrastructure installation pressure test, gas-free operation, piping and mechanical infrastructure. I worked as a Field Engineer in the section of the infrastructure of the gas stations related to piping systems, infrastructure installation pressure test, gas-free operation, piping and mechanical infrastructure.