Murunwa Rakgogo

Claims Team Lead at Old Mutual iWYZE
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg, Gauteng, South Africa, ZA

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Experience

  • Old Mutual iWYZE
    • South Africa
    • Insurance
    • 200 - 300 Employee
    • Claims Team Lead
      • Jan 2021 - Present

      I was given the opportunity to be a Claims Team leader for a period of months

    • Quality Assurance
      • Apr 2017 - Feb 2023

      Auditing calls - compiling reports - coaching - creating scripts - Teaching QA processes to new recruiters

  • SA Taxi
    • South Africa
    • Financial Services
    • 500 - 600 Employee
    • Quality Assurance Analyst
      • Oct 2014 - Present

      Assessing sales and customer care. Compiling report. Calibration with Team leaders as well as agents. Assessing sales and customer care. Compiling report. Calibration with Team leaders as well as agents.

  • Innovation group S.A
    • Quality Assessor
      • Oct 2011 - Sep 2014

  • FNB South Africa
    • South Africa
    • Banking
    • 700 & Above Employee
    • Credit card consultant
      • Sep 2011 - Oct 2011

  • iChoices Call Centre Outsourcing
    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Customer Care consultant
      • Nov 2010 - Sep 2011

Education

  • IQ academy
    certificate, Business Administration and Management, General
    2016 - 2018
  • Jules high school

Community

You need to have a working account to view this content. Click here to join now