Experience

Engage ESM, an Eviden Business

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Director - Public Sector lead

  • Jan 2022 - Present

  leading our go-to-market for public sector Organisation with digital transformation utilizing the ServiceNow platform

• Business Development Manager

  • Jul 2017 - Jul 2022

  Engage ESM is a leading specialist in the provisioning, design, implementation, and support of Workflow solution with ServiceNow. We drive across organisations to reduce operational cost, drive up efficiency, improve service quality and increase customer satisfaction.My role is to partner with customers to help guide them through their ServiceNow journey from review, implementation, improvements and further workflows.

• Account Development Representative

  • Sep 2016 - Aug 2017

  Primarily responsible for lead generation, profiling of targets, and generating opportunity. Specific focus on IT Service Management, HR Service Management and Enterprise Service Management, all with the implementation of the ServiceNow Enterprise Service Management platform.



Entourage Project

• Reading, United Kingdom

• Senior Event Manager

  • Sep 2013 - May 2016

  Beginning as a ticket rep I then progressed to creating and controlling large socials and bookings to a particular club and running the event on the night. Beginning as a ticket rep I then progressed to creating and controlling large socials and bookings to a particular club and running the event on the night.



D.J Creer Enterprises

• Isle of Man, United Kingdom

• Sheep shearer

  • Jun 2013 - Aug 2015

  Physically challenging work such as sheep shearing, throughout the summer season since 2013. A fulfilling experience, that taught me many new skills, including strengthening my ability to work in a team. I learnt to take pride in my own work through establishing and achieving targets. I have brought a lot of skills from this arena into IT sales in London Physically challenging work such as sheep shearing, throughout the summer season since 2013. A fulfilling experience, that taught me many new skills, including strengthening my ability to work in a team. I learnt to take pride in my own work through establishing and achieving targets. I have brought a lot of skills from this arena into IT sales in London



Heron and Brearley Limited

• United States
• Hospitality
• 1 - 100 Employee

• Bar Staff

  • Jun 2013 - Jan 2015

  This role enabled me to gain an understanding of bar work during the Isle of Man’s busiest periods-the TT & Grandprix races. The job enabled me to interact with a range of customers and colleagues with varying nationalities. Having excelled within the team-based work environment, and attaining maximum customer satisfaction, I was invited to return to this position. Thus, for the past three years I have been able to develop and enhance my skills working successfully under different managers. After the seasonal work placements I was honoured when management decided to offer me a position in a bar.