SIEM Engineer

• Nov 2018 - Present

SOC SIEM Threat Monitoring Analyst

• Sep 2016 - Oct 2018

Global Real Time Application Support

• Oct 2011 - Jul 2016

● Service Desk Analyst providing incident response and management to internal and external users on a 24/7/365 basis to around 25,000 users globally. ● First line responder dealing with incidents and highly sensitive data related to real-time drilling operations in the oil and gas industry. ● Creating new user accounts, ensuring only authorized access is applied to the account. ● Periodically performing user entitlement access management reviews and auditing to ensure the principles of least privileged and need to know are being followed. ● Record and track all incident investigations to completion using incident management software. ● Following strict agreed operating procedures in order to meet security standards. ● Involved in training and mentoring new members of staff. ● Testing and performing Quality Control checks on all changes to system. ● Maintain a high level of personal productivity to support colleagues achieve agreed SLA's. ● Provide high levels of customer service providing a consistently secure, friendly, helpful and efficient service. ● Translate technical problems carefully to non-technical users. Show less

Investment Administrator

• Aug 2008 - Oct 2011

• In charge of compiling Investment Monitoring Reports for around 30 different public and private sector clients. • The Monitoring Reports consist of a number of different elements, including valuations split by asset classes, performance figures for each different fund along with the benchmarks for the fund, global alpha splits and asset allocation splits. • Liaised frequently with fund managers by telephone and email in order to collect valuation and performance figures relating to the client’s pension schemes. • Part of the transitions monitoring team where pre-agreed ‘trigger’ levels are monitored on a weekly, monthly or quarterly basis for clients with a view to transfer assets between managers and/or complete a change of benchmarks when these ‘triggers’ are reached. • Carried out anti-money laundering verification checks for new clients. Show less