Murphy Thompson

Ecommerce Coordinator at JENNIFER MEYER, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area

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Experience

    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Ecommerce Coordinator
      • Apr 2022 - Present

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operations Merchandising Specialist
      • Nov 2021 - Apr 2022

      Created new high-quality listings for Tradesy in-house itemsMaintained established speed and quality standardsAssisted with internal team and company projects, such as photo editing, data reporting, inventory auditing, QA, and creating SOP’s for return escalations (customer service)Examines site daily/weekly to ensure products are in the correct categories, featured on homepages, and all product listings are accurate with clear descriptions and photosMonitors 5 internal accounts at the Tradesy warehouse to verify all inventory is accounted for and consistent on the ecommerce site Show less

    • Returns Merchandising Associate
      • May 2021 - Nov 2021

      Evaluated and processed returned items for description and image accuracyDocumented and communicated returns decisions to Tradesy buyers and sellersPackaged returns to be shipped back to sellers

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Client Services Advisor
      • Oct 2020 - Jan 2021

      Ensured private clients receive high touch service, while continually exceeding KPI’s Liaised with client stylists to locate specific pieces Acted as a true advisor for clients, providing sound advice and suggestions Ensured private clients receive high touch service, while continually exceeding KPI’s Liaised with client stylists to locate specific pieces Acted as a true advisor for clients, providing sound advice and suggestions

    • United States
    • Writing and Editing
    • Fashion Writer & Social Media Assistant
      • Jul 2020 - Jan 2021

      Worked closely with editor to conceptualize and execute bi-weekly articles, generating compelling headlines and copy, optimizing SEO’s Conducted interviews with numerous sources Curated content for Instagram posts and stories Worked closely with editor to conceptualize and execute bi-weekly articles, generating compelling headlines and copy, optimizing SEO’s Conducted interviews with numerous sources Curated content for Instagram posts and stories

    • United States
    • Retail
    • 1 - 100 Employee
    • Keyholder
      • May 2019 - May 2020

      Assisted an average of 20 customers per day, providing outstanding customer service and making recommendations Processed deliveries, managed inventory, operated POS system & trained new hires Developed and analyzed daily consumer trend and shopping behavior reports to inform inventory and marketing strategy Owned content and optimized marketing emails and weekly newsletters, increasing client engagement Assisted an average of 20 customers per day, providing outstanding customer service and making recommendations Processed deliveries, managed inventory, operated POS system & trained new hires Developed and analyzed daily consumer trend and shopping behavior reports to inform inventory and marketing strategy Owned content and optimized marketing emails and weekly newsletters, increasing client engagement

    • Netherlands
    • Retail
    • 1 - 100 Employee
    • Fashion Marketing Intern
      • Jan 2019 - May 2019

      Built and optimized social media content and strategy from the ground up, doubling engagement and follows across Instagram and Pinterest Leveraged Shopify to improve website SEO, writing compelling copy for product descriptions and driving 60% of traffic to the site per week Built and optimized social media content and strategy from the ground up, doubling engagement and follows across Instagram and Pinterest Leveraged Shopify to improve website SEO, writing compelling copy for product descriptions and driving 60% of traffic to the site per week

    • United States
    • Apparel & Fashion
    • 1 - 100 Employee
    • Keyholder
      • Mar 2018 - Dec 2018

      Assisted and styled an average of 30 customers per day, restocking the floor and planning and executing 5 in-store events Assisted and styled an average of 30 customers per day, restocking the floor and planning and executing 5 in-store events

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Social Media Marketing Intern
      • Jun 2015 - Aug 2016

      Assisted in daily marketing tasks, updating social media and developing long-term marketing plans to promote the station Assisted in small audio editing tasks Assisted in daily marketing tasks, updating social media and developing long-term marketing plans to promote the station Assisted in small audio editing tasks

Education

  • University of San Francisco
    Bachelor's degree, Media studies
  • Florence University of the Arts
    Fashion Journalism
  • Laguna Beach HIGH School
    High School Diploma

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