Experience

Community Foundation of Western Massachusetts

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Officer

  • Jan 2022 - Present



Springfield College AmeriCorps

• United States
• Higher Education

• Assistant Director

  • Aug 2018 - Jan 2022

  • Recruit, orient, and provide ongoing training and coaching to program members. • Increased program membership by approx. 20%. • Expanded program awareness in the community and established new partnerships with local public schools and nonprofit organizations. • Supervised over 50 program participants in the largest AmeriCorps program in Western, MA. • Cultivate relationships with public school staff, administration, and various community organizations. • Assisted with the planning, forecasting, and administration of a 1.1-million-dollar program budget. • Increased attendance for 85% of student participants in the Springfield Public Schools. • Conduct member performance reviews and program site evaluations to ensure service implementation is compliant with AmeriCorps grant requirements. Show less



DAHlicious

• United States
• Food & Beverages
• 1 - 100 Employee

• Human Resources Specialist

  • Sep 2016 - Apr 2018

  • Recruited qualified candidates by utilizing online job postings and onboarded new employees. • Implemented and managed a new employee timekeeping system, reducing report compilation time by 1.5 hours per week. • Oversaw the daily operations of the administrative office. Established new office procedural systems, increasing efficiency by 30%. • Prepared final production reports. • Processed internal and external shipping orders. • Recruited qualified candidates by utilizing online job postings and onboarded new employees. • Implemented and managed a new employee timekeeping system, reducing report compilation time by 1.5 hours per week. • Oversaw the daily operations of the administrative office. Established new office procedural systems, increasing efficiency by 30%. • Prepared final production reports. • Processed internal and external shipping orders.



New Beginnings Ministry

• Fitchburg, Massachusetts, United States

• Administrative Clerk

  • Nov 2015 - Apr 2018

  • Coordinated community events and assisted with community networking and outreach. • Assisted with the accounting, data entry, and depositing of all donations. • Prepared and distributed internal and external communications. • Coordinated community events and assisted with community networking and outreach. • Assisted with the accounting, data entry, and depositing of all donations. • Prepared and distributed internal and external communications.



University of Massachusetts

• United States
• Higher Education
• 700 & Above Employee

• Processing Specialist

  • Oct 2011 - May 2015

  • Advised student applicants and engaged school guidance counselors to ensure the completion of college applications. • Provided administrative, technical, and customer support, within the Office of Undergraduate Admissions, to internal staff and student applicants. • Processed student applications and various external communications using multiple software systems. • Troubleshot and resolved student application data discrepancies. • Assisted with the execution of all the Open House and Student Welcome Day events • Assisted the Associate Director of Operations with staff recruitment and training. Show less



UNITED TEEN EQUALITY CENTER, INC.

• United States
• Civic and Social Organizations

• Young Women’s Group Assistant

  • Nov 2010 - May 2011

  Internship Responsibilities: • Facilitated group discussions on various self-development topics with teen participants. • Coordinated financial literacy workshops and college visit tours. • Utilized social media to increase group participant numbers. Internship Responsibilities: • Facilitated group discussions on various self-development topics with teen participants. • Coordinated financial literacy workshops and college visit tours. • Utilized social media to increase group participant numbers.



Merrimack River Watershed Council

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Membership Coordinator

  • Jun 2007 - Jan 2011

  • Recruited, trained, and supervised volunteers for fundraising and community events. • Trained and supervised temp employees. • Oversaw the membership department and utilized fundraising software to increase membership by over 25%. • Boosted donor giving by 15% through annual and ad hoc campaigns. • Recruited, trained, and supervised volunteers for fundraising and community events. • Trained and supervised temp employees. • Oversaw the membership department and utilized fundraising software to increase membership by over 25%. • Boosted donor giving by 15% through annual and ad hoc campaigns.