Experience

PGIM

• Financial Services
• 500 - 600 Employee

• BA/PM

  • Mar 2020 - Present

  • Manage all assigned projects from inception to completion. Determine timeline for the projects, prepare project charters and allocate resources to complete the project. • Support Private Investment team with their applications and data needs. • Craft and manage documentations that support efficient delivery of technology that meets specific business needs. • Coordinate with Stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes and information systems. • Create, maintain and review business process models, data flows, prototypes. • Support System Integration, Data Migration and Enhancements. Show less



Transamerica

• United States
• Financial Services
• 700 & Above Employee

• Senior Business System Analyst

  • Apr 2018 - Dec 2020

  • Worked as a subject matter expert in requirements, systems and applications. • Prepared documents for system integration, data migration, and managed the project from beginning to the end. • Performed system assessments to justify the needs for the systems. Decommissioned systems by transferring the capabilities into a different system to reduce system support expenses. • Translated functional requirements into technical requirements and identified various options of implementations. • Co-ordinated with offshore and onshore developers to customize the system to our needs. Prepared BRD and reviewed the BRD with the business users and received approval from the upper management. • Identified and documented workflow, prepared process flow diagram and system specifications. • Proposed affective solutions that improved business processes and workflow. • Facilitated collection of functional requirements from business users and utilize the information in preparation of the BRD. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Technical Business Analyst

  • Nov 2016 - Mar 2018

  • Performed elicitation of requirements, wrote Master Story, Feature, Epics and User Stories with acceptance criteria using Jira. • Supported the implementation of the major digital origination accounts such as, Consumer Credit Cards, Mortgage, Auto loan, and Consumer Accounts. • Analyzed business requirements to understand the business needs and determined how proposed applications can best functionally fulfill those needs. • Identified opportunities for business process improvement through various meetings with business users and initiated efforts to make improvements. • Performed extensive analysis of the project, prepared user stories and their acceptance criteria. • Carefully reviewed Wireframes, worked with legal department to ensure content didn’t pose any legal issues. • Ensured completion of API development and availability of component Specification keys, and contents. • Integrated system to work with AML/CFT and OFAC monitoring tools, enhanced functionalities to Show less



Amalgamated Bank

• United States
• Banking
• 300 - 400 Employee

• Senior Business Analyst

  • Oct 2014 - Nov 2016

  • Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes and participated in technical design sessions. • Worked with the functional heads acquire requirements, design, participated in development of project plan/timeline, provided input into project management, communicated project status to management and the business, provided support and participated in change management meetings. • Gathered requirements, organized requirements from business users, generated business process models, & use-case models, and created business requirements document (BRD) & functional requirements document (FRD). Show less



EmblemHealth

• United States
• Insurance
• 700 & Above Employee

• Data Analyst

  • May 2013 - Oct 2014

  • Prepared requirements for ETL projects, gathered data from multiple sources. • Performed data profiling in the source systems that are required for Data Marts. • Prepared BRD for data warehousing. • Performed extensive database testing using My SQL Work Bench Tool. • Performed data analysis and data profiling using SQL on various sources and systems. • Performed field-by-field mapping of interface between parent EMR system and downstream system. • Extraction of test data from tables and loading of data into SQL tables. • Documented data quality and traceability documents for each source interface. • Prepared BI reports utilizing Tableau. Show less