Experience

Hili Mall

• United Arab Emirates
• Retail
• 1 - 100 Employee

• Operation Supervisor

  • Jan 2019 - Present

  Managing the overall operations of the mall: This includes overseeing the maintenance, security, cleaning, and overall functionality of the mall. Developing and implementing policies and procedures: This include emergency procedures, security protocols, and staff management procedures. Managing mall staff: hiring, training, and managing the staff who work in the mall. This include security personnel, cleaning staff, maintenance workers. Budgeting and financial management: develop and manage budgets for the mall, ensuring that costs are controlled and revenue targets are met. responsible for negotiating contracts with vendors and suppliers. Tenant relations: responsible for maintaining good relationships with the tenants who lease space in the mall. This may involve dealing with complaints or concerns, , and ensuring that tenants adhere to mall policies. Safety and security: ensure that the mall is a safe and secure environment for customers, tenants, and staff. This may involve implementing security measures, coordinating with law enforcement agencies, and conducting safety audits. Overall, as a mall adminstrativ supervisor , I responsible for overseeing all aspects of mall operations to ensure that it operates smoothly and profitably. Show less



Extensya

• Jordan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Agent

  • May 2016 - Sep 2017

  A customer service employee at Extensya, a third party company affiliated with Vodafone Qatar A customer service employee at Extensya, a third party company affiliated with Vodafone Qatar