Experience

Sebenzela Sales and Merchandising

• South Africa
• Consumer Services
• 1 - 100 Employee

• Customer Service Agent

  • Aug 2022 - Present

  Duties and Responsibilities •Validate Liquor Licenses for compliance. •Understand all regional Liquor Licenses. •Understand Sales Staff call cycle. •Assist Sales staff with call cycle. •Checking duplicates outlets on the database. •Accurate CRM Data Integrity. •CRM maintenance •Daily interaction with sales force. •Support Ticketing. •Cooler upliftment and repairs •Update daily reference of repairs and upliftments. •Customer Gauge daily report Skills •Microsoft Excel •Microsoft Outlook •Microsoft Access •Dynamic 365 •Power BI •PowerPoint •Microsoft Projects Show less



Meltronics Technology (Pty) Ltd

• Johannesburg Metropolitan Area

• Junior Human Resources Officer | Administrator Assistance

  • Aug 2021 - Dec 2022

  Supervise administrative staff and divide responsibilities to ensure performance Answer telephone calls and pass them on and manage staff appointments.  Resolve administrative problems, receive, sort, and distribute the mail.  Take meeting minutes and maintain up-to-date employee holiday records.  Coordinate office procedures and reply to email, telephone or face to face enquiries.  Give technician training and facilitate them.  Submit timely reports and prepare presentations and proposals as assigned.  Ensure that of finances and pay roll files are in order. Show less