Muntaisha Ross
Investigations Case Manager at Georgia Department of Human Services- Claim this Profile
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Bio
Experience
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Georgia Department of Human Services
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United States
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Government Administration
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700 & Above Employee
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Investigations Case Manager
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Aug 2019 - Present
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Job Corps
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Education Management
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700 & Above Employee
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Residential Advisor
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Mar 2017 - Aug 2019
Provided guidance for students to achieve a positive attitude and proper behavior in dormitory living situations and to accomplish their goals and objectives. Assisted with dorm unit activities and recreational activities for students on and off center. Patrolled and monitored dormitories and center as required ensuring safety and proper behavior of students; resolving potential or occurring problems. Prepared the daily operations report, pass list and other administrative correspondence relating to students. Modeled appropriate behaviors, mentor students where necessaryand monitor both positive and negative behaviors through interventions. Ensured orderly, clean living conditions by scheduling and supervising, and participating in dorm clean up and submitting repair Requests. Identified and assisted students in handling special problems and conducts dormitory meetings. Maintained individual records for each student that contain, at a minimum, basic identifying information, including emergency contacts, and written parental consent (minors) for weekend passes to approved destinations. Such records shall be readily accessible to other dormitory staff. Maintained communication with students' counselors, instructors, and with other staff members. Established a close working relationship with students, dealing justly and impartially regardless of their ability, achievement or background, and works to motivate them toward goals.
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Vision Security
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Security and Investigations
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1 - 100 Employee
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Security Officer
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Oct 2017 - Aug 2018
Scanned incoming visitors and company employees daily by using metal detectors, turnstiles, and handheld wands. Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Monitored and authorized entrance and departure of employees, visitors to guard against theft and maintain security of premises. Inspected assigned area for fire or environmental hazards. Patrolled premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Responded to fires, natural disasters, or other hazardous events. Warned persons of rule infractions or violations, and apprehends or evicts violators from premises, using force if necessary. Wrote reports of daily activities and irregularities.
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Georgia Department of Corrections
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United States
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Public Safety
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700 & Above Employee
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Correctional Officer
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Aug 2011 - Mar 2016
Maintained security and control of the institution. Enforce institutional policies and procedures.Performed inspection of inmate living quarters and random searches of individual cells, common areas, and offenders, looking for contraband.Monitored inmates' daily activities, watching closely for unusual behavior, improper conduct, or signs of possible conflict.Served as the gatekeeper for external contact to staff and inmates, and directed inquiries to the appropriate resource.Can appropriately conduct first aid and crisis intervention.
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Education
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University of Phoenix
Master's degree, Psychology -
University of Phoenix
Bachelor of Applied Science - BASc, Criminal Justice/Law Enforcement Administration