Senior Data Analyst

• Jul 2023 - Present

Senior Informatics Analyst

• Aug 2021 - Jun 2023

Quality Assurance Specialist

• Aug 2018 - Aug 2021

Develop and implement Quality Improvement pilots & projects, collect & analyze associated data. SME for compliance to procedures, protocols, and training for Medicare, Medicaid, and Commercial products. • Developed and implemented pilot programs for Interdepartmental Communication, Escalations, Onboarding Training, and Collection of Clinical Information. • Developed slide decks, written reports, and process guides for training and implementation. • Developed protocol for analysis and interpreted data (Excel, QuickBase, Tableau and R) for programs and research for later implementation. • Developed protocols for implemented processes after trail for process improvement. • Quality Analysis testing for Watson AI Chatbots for use by internal representatives. • Quality tested Salesforce apps for implementation for the National Precertification Department. Show less

Clinical Training Consultant

• Jul 2016 - Jul 2018

Applying for Clinical Trials on behalf of Primary Investigators, training of staff for trial methodology, maintaining records and research databases, screening patients, and ensuring procedural compliance. • Trained staff for protocols as provided by pharmaceutical trial operator regarding Rx storage, documentation (paper and EMR), practice, and eligibility of participants. • Reviewed clinical research protocols and literature, providing summaries and training to Physicians. • Managed processes at provider’s sites to support performance for clinical trials and adherence to clinical practice guidelines. • Coordinated training across multiple locations, ensuring participation, and managing logistics (material, location). Show less

Educational Training Consultant

• Jul 2016 - Jun 2018

Provided community outreach and training for 1st-grade to 8th-grade students, parents, and teachers to address behavior concerns and social issues. • Develop training for teachers and faculty to design the most appropriate lesson plans for age groups. • Worked on individualized behavior training plans for a wide demographic of clients. • Developed curriculum for topic-specific seminars and training for middle-school-aged clients. Provided community outreach and training for 1st-grade to 8th-grade students, parents, and teachers to address behavior concerns and social issues. • Develop training for teachers and faculty to design the most appropriate lesson plans for age groups. • Worked on individualized behavior training plans for a wide demographic of clients. • Developed curriculum for topic-specific seminars and training for middle-school-aged clients.

Development Specialist Team Leader

• Aug 2013 - Jun 2016

Managed a caseload, providing evaluations, screenings, and therapy services to a diverse population. Provided information and education for families and other professionals regarding developmental delays and concerns (including Neurological Disorders, Genetic Syndromes, and Developmental Disorders). • Direct and manage a team of therapists and SME within a six-county area. • Monitored metrics and requirements for $5 million grant for DSRIP reporting and facilitation. • Created training manuals, materials, and provided training for service delivery and processes utilizing LMS to train and monitor participation and completion. • Developed processes improvement strategies to improve services delivery or user interface. • Provided positive patient experience utilizing AIDET and Managing Up policy. Show less

Early Intervention Specialist

• Jun 2009 - Aug 2013

Providing Developmental (Cognitive and Social) Intervention for children between birth and the age of 3 years. Coordinating with families to build strategies to aid children to reach their developmental milestones. Providing Developmental (Cognitive and Social) Intervention for children between birth and the age of 3 years. Coordinating with families to build strategies to aid children to reach their developmental milestones.

Infant Toddler Developmental Specialist

• Aug 2006 - Apr 2010

Vocational Rehabilitaion Technician

• Jan 2006 - Aug 2006