Experience

Hiba International Recruitment & Manpower Supply Company Ltd.

• Sudan
• Human Resources Services
• 1 - 100 Employee

• Recruitment Officer

  • Dec 2021 - Present

  1- Provide timely day-to-day HR advice and support to hiring managers in relation to the recruitment department and selection process and on-boarding / induction. 2-Lead all recruitment processes in coordination with hiring managers. 3-Provide assistance with shortlisting of candidates and preparing for and arranging interviews as required, conducting the references process. 4-Use internal systems to advertise job vacancies as appropriate. 5-Communicate the outcome of interview and process recruitment paper work for Approval. 6-Make verbal offers of employment, negotiating salary and commencement dates. 7-Develop and keep up to date policies relating to employment and other human resources issues. 8-Designing and implementing the overall recruiting strategy. 9-Sourcing and attracting candidates by using databases, social media etc. 10-Screen the applicants and candidates CV's and job applications. 11-Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule. 12-Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes. 13-Promote company’s reputation as “best place to work”. 14-Liaising with unsuccessful candidates to provide feedback where required. Show less



CTC Group

• Sudan
• International Trade and Development
• 200 - 300 Employee

• Admin and Coordinator - Irrigation Solution - Temporary contract

  • Dec 2018 - May 2019

  • Follow up order fulfillment/shipment and ensure arrival of materials, with procurement team, for a better availability and deadlines agreed with customers. • Claim & collect agreed contract down payment, due amounts, reimbursable funds from customers during the different phases of projects. • Collaborate with customers and departmental staff to ensure prompt feedback and high standards of services. • Prepare the list of customers for service needs (Free and charged) and communicate the same to Sales and Services teams on monthly basis for proper scheduling of after sales services. • Ensure that all transactions are routed through the ERP system and total data is managed online. • Effectively support ERP implementation for all financial operations. • Create and maintain a proper filing and archive system for unit’s documents, projects and reports. • Maintain a calendar for the head of unit and co-ordinate the workflow and meetings. • Assisted in movement of the unit’s staff in and outside the mission area by ensuring that travel documents are completed and singed. • Order monthly requests for office supplies for the section; follow with IT any pending regarding maintenance. • Monitor attendance and leave records for staff in the unit. • Responsible of the meetings and workshop activities; prepare the budget administrative, procurement and logistic arrangements and minutes taking. • Oversee all daily office functions ensuring the organization and staff have a satisfying work environment. • Serve as the first point of contact to answer, screen and transfer incoming calls as well as office visitors. • Coordinate meetings and workshop activities; prepare the budget and carry all administrative, procurement and logistic arrangements. Show less



Zain Sudan

• Sudan
• Telecommunications
• 700 & Above Employee

• Customer Contact Center

  • Jan 2016 - Dec 2016

  • Answer phone calls, interview clients, check and verify information using available database. • Handle customer inquiries, explain procedures; answer questions and provide information. • Manage and resolve customer complaints by clarify issues; research and explore answers and alternative solutions and escalate unresolved problems when needed. • Upsell products and services and provide customers with relevant information of the services. • Document all call information and calcify calls according to standard operating procedures. • Maintain and improve quality results by adhering to standards and guidelines and; recommend improved procedure. Show less