Experience

Wordcraft Legal Translation & Attestation

• United Arab Emirates
• Translation and Localization
• 1 - 100 Employee

• Account and Admin

  • Mar 2022 - Present



Axis Bank

• India
• Banking
• 700 & Above Employee

• Account Assistant

  • Feb 2020 - Mar 2022

  Customer Service and Operations: Responsible for timely processing of bank transactions like: ➢ Funds transfer, Cheques.➢ Opening of accounts Reconciliation.➢ Ensuring timely resolution of customer queries and improving customer service levels.Sales:➢ Manage business relations with existing customers to increase the depth of existing relationships.➢ Follow up on new leads and referrals to generate business Achieving.➢ Achieve sales targets as assigned by the organization on a monthly basis.Compliance:➢ Handling day to day banking operations.➢ Processing customer request forms.➢ RTGS, NEFT, Transfer in A2A (axis bank to axis bank account transfer), demand draft, cash deposit and withdraw slip posting(if has authority of posting vouchers).➢ Processing account opening forms, transfer of other branch account, debit card issue, upgradation,stop payment,debut card hotlisting.➢ Handling customer queries.➢ You have to pitch the customer for all banking products like(Savings account, Current account, Credit card, Personal loanCar loan,Vehicle loan,Home loan,Life insurance,Demat account General insurance,FD,RD,SIP,Mutual fund, Business loan & many more).➢ reports, including daily activity reports and calls/follow-ups. Show less

• Customer Service Officer

  • Jan 2020 - Feb 2022

• Account Assistant

  • Jan 2020 - Feb 2022