Experience

StartupBlink
• Switzerland
• Public Policy
• 1 - 100 Employee
• Business Development Associate

  • Oct 2022 - Present


GC Business Finance

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Loan Officer - Start-Up Loans

  • Mar 2021 - Jul 2022

  I was responsible for developing relationships with new and existing intermediaries and assessing loan applications. I provided a judgemental decision on applications and offered support to clients in developing business plans and accessing finance. I also worked closely with various UK government agencies to assist start-up businesses in obtaining funding. I was responsible for developing relationships with new and existing intermediaries and assessing loan applications. I provided a judgemental decision on applications and offered support to clients in developing business plans and accessing finance. I also worked closely with various UK government agencies to assist start-up businesses in obtaining funding.



Access Bank Zambia Plc

• Branch Service Manager

  • Oct 2018 - Nov 2020

  I was responsible for managing the daily operations of the branch, including overseeing operations, product sales, customer service, and security. I effectively handled any issues that arose and played a key role in meeting the branch's financial goals. I also implemented new policies and procedures to ensure the smooth running of the branch and contributed to the training and development of branch staff. I was responsible for managing the daily operations of the branch, including overseeing operations, product sales, customer service, and security. I effectively handled any issues that arose and played a key role in meeting the branch's financial goals. I also implemented new policies and procedures to ensure the smooth running of the branch and contributed to the training and development of branch staff.



Atlas Mara Ltd.

• Financial Services
• 1 - 100 Employee

• Relationship Officer- SME and Business Banking

  • Jul 2017 - Sep 2018

  As the principal point of contact for SME and business banking customers, I developed and maintained strong relationships to provide responsive service and support their financial needs. I also contributed to the overall success of the bank by acquiring new customers and increasing business with existing clients. As the principal point of contact for SME and business banking customers, I developed and maintained strong relationships to provide responsive service and support their financial needs. I also contributed to the overall success of the bank by acquiring new customers and increasing business with existing clients.



Finance Bank(Z) Ltd

• Retail Banking Officer

  • Sep 2014 - Jun 2017

  As part of the management team at Kitwe Branch, I played a key role in transforming the branch from a loss-making to a profit-making operation within one year. We accomplished this by identifying and addressing income leakages, increasing the bank's share of business with existing customers, bringing on new customers, and finding ways to tailor the bank's products and services to meet the diverse needs of all customers. As part of the management team at Kitwe Branch, I played a key role in transforming the branch from a loss-making to a profit-making operation within one year. We accomplished this by identifying and addressing income leakages, increasing the bank's share of business with existing customers, bringing on new customers, and finding ways to tailor the bank's products and services to meet the diverse needs of all customers.



Mukuba Pensions Trustees Limited

• Insurance
• 1 - 100 Employee

• Pension Officer-Claims and Benefits

  • Jan 2014 - Jul 2014

  I was responsible for administering pension benefits to eligible pensioners, accurately calculating pension benefits according to scheme rules, and explaining pension benefit calculations to matured pensioners. I also provided a high level of customer service to all clients, ensuring that their queries were resolved efficiently. In addition, I ensured that new pensioners, including retiring members and dependents of deceased members, fully understood their benefits entitlements and procedures to avoid misunderstandings. Show less



First National Bank (FNB) Zambia Limited

• Intern

  • May 2013 - Jul 2013

  I was responsible with managing and maintaining customer account files, providing customer service to clients, both companies and individuals and helping out with overall bank work. I was responsible with managing and maintaining customer account files, providing customer service to clients, both companies and individuals and helping out with overall bank work.



University of Namibia

• Higher Education
• 700 & Above Employee

• Faculty Representative of Economics and Management Sciences

  • Jan 2011 - Dec 2011

  My responsibilities were to act as the link between the students and the staff in the Faculty, representing the views of the students in the Faculty Meetings, making a year plan for the Faculty in conjunction with the Dean and Faculty Officer and chairing the Student Lecturer Forum. My responsibilities were to act as the link between the students and the staff in the Faculty, representing the views of the students in the Faculty Meetings, making a year plan for the Faculty in conjunction with the Dean and Faculty Officer and chairing the Student Lecturer Forum.



Finance Bank of Zambia Limited

• Cashier

  • Feb 2008 - Nov 2008

  Paying out Government of the Republic of Zambia bursaries at the Copperbelt University. Paying out Government of the Republic of Zambia bursaries at the Copperbelt University.