Experience

Highlight Motor Group

• Canada
• Truck Transportation
• 100 - 200 Employee

• Logistics Coordinator

  • Jun 2022 - Present

• Customer Service Representative

  • Feb 2022 - Jun 2022



Blue Dogs 3PL & Warehouse Inc.

• Mississauga, Ontario, Canada

• Logistics Co-ordinator

  • May 2021 - Feb 2022

  • Booking shipments and providing rate quotes. • Tracking shipments from start to finish. • Ensuring that pickup and delivery timings are recorded correctly. • Preparing documents for shipping and creating labels for parcels. • Negotiating rates with customers. • Ensuring that all clients, customers, and drivers received courteous, positive, and helpful service. • Entering purchase orders. • Providing on-time updates to customers. • Booking shipments and providing rate quotes. • Tracking shipments from start to finish. • Ensuring that pickup and delivery timings are recorded correctly. • Preparing documents for shipping and creating labels for parcels. • Negotiating rates with customers. • Ensuring that all clients, customers, and drivers received courteous, positive, and helpful service. • Entering purchase orders. • Providing on-time updates to customers.



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Cashier Supervisor

  • Sep 2019 - Jul 2021

  •Performed customer service, display merchandising, and primary cashiering functions. Balanced safe and registers, bank deposits, maintained cash logs, and all point of sale transactions and authorized refunds•Excelled in a fast-paced setting by demonstrating skills in point of sale operations, problem solving and relationship building by communicating effectively with customers from diverse backgrounds•Mentored and supervised new employees on basic customer service techniques and procedures Show less

• Merchandiser

  • Jun 2020 - Aug 2020

  •Monitored store inventory based on sales and intake•Organized backroom stock to maintain the right inventory levels on the system•Merchandised new stock to appeal to customers and improve sales



ATC Transport

• India

• Logistics Intern

  • Jun 2018 - Jul 2019

  •Managed 20+ daily export shipments for clients with end-to-end service including freight booking, coordinating loads, and preparing documents in a fast-paced environment •Provided effective, timely communication and creative problem resolution to achieve high standard customer service •Issued quotation, billed, and approved vendor invoice, facilitated with new employee training, set up key account SOP •Managed 20+ daily export shipments for clients with end-to-end service including freight booking, coordinating loads, and preparing documents in a fast-paced environment •Provided effective, timely communication and creative problem resolution to achieve high standard customer service •Issued quotation, billed, and approved vendor invoice, facilitated with new employee training, set up key account SOP