Experience

SFFECO Global
• United Arab Emirates
• Public Safety
• 100 - 200 Employee
• Operations and customer service representative

  • Jul 2021 - Present


Minova Fire Fighting & Industrial Products

• Sales Coordinator

  • Apr 2019 - Jul 2021

  Prepares and then follows up on any sales quotations made for clients, negociating terms with the clients at a cost best suited for them. Responding to complaints from customers and after- sales support when requested. Coordinating with the the sales team by managing schedules, filing important documents and communicating relevant informations. Handling the processing of all orders with accuracy and timeliness Ensure adherence to laws and policies Prepares and then follows up on any sales quotations made for clients, negociating terms with the clients at a cost best suited for them. Responding to complaints from customers and after- sales support when requested. Coordinating with the the sales team by managing schedules, filing important documents and communicating relevant informations. Handling the processing of all orders with accuracy and timeliness Ensure adherence to laws and policies


Citystay Hotel
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Head Waiter

  • Jan 2019 - Apr 2019


MTN Cameroon

• Cameroon
• Telecommunications
• 700 & Above Employee

• Customer Service and sales assistant

  • Jan 2017 - Sep 2018

  Inbound calls, dealt with questions efficiently and effectively and input data into ICT systems Gave customers the correct advice, and after understanding their needs, up-sold services and turned objections into sales opportunities Assisted in training new members of staff Cold-called customers to up-sell services Worked to ensure all individual and team targets were met Developed a number of incentives Took for team members to achieve targets Inbound calls, dealt with questions efficiently and effectively and input data into ICT systems Gave customers the correct advice, and after understanding their needs, up-sold services and turned objections into sales opportunities Assisted in training new members of staff Cold-called customers to up-sell services Worked to ensure all individual and team targets were met Developed a number of incentives Took for team members to achieve targets


Hilton Yaoundé
• Cameroon
• Hospitality
• 1 - 100 Employee
• waiter

  • Jun 2015 - Nov 2016