Mukesh Mishra
Head of Marketing and Account. at Dexterity Learning Solutions Pvt Ltd- Claim this Profile
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English Professional working proficiency
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Hindi Native or bilingual proficiency
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Punjabi Full professional proficiency
Topline Score
Bio
Credentials
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Tally Accounting
Exodus Computer EducationSep, 2014- Nov, 2024
Experience
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Dexterity Learning Solutions
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India
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Education
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1 - 100 Employee
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Head of Marketing and Account.
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May 2023 - Present
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ICICI Bank
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India
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Banking
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700 & Above Employee
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Relationship Manager
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Jan 2022 - May 2023
AREAS OF PROFESSIONAL EXCELLENCE Sales & Marketing / Business Development Formulating & implementing strategies / policies for capital equipment’s & technical sales and reaching out to the unexplored market segments / customer groups for business expansion. Gathering market intelligence, tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies. Relationship Management Building & maintaining relations with clients, generating… Show more AREAS OF PROFESSIONAL EXCELLENCE Sales & Marketing / Business Development Formulating & implementing strategies / policies for capital equipment’s & technical sales and reaching out to the unexplored market segments / customer groups for business expansion. Gathering market intelligence, tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies. Relationship Management Building & maintaining relations with clients, generating business from the existing accounts and achieving profitability and increased sales growth. Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business. Consistent approach to all tasks. Show less AREAS OF PROFESSIONAL EXCELLENCE Sales & Marketing / Business Development Formulating & implementing strategies / policies for capital equipment’s & technical sales and reaching out to the unexplored market segments / customer groups for business expansion. Gathering market intelligence, tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies. Relationship Management Building & maintaining relations with clients, generating… Show more AREAS OF PROFESSIONAL EXCELLENCE Sales & Marketing / Business Development Formulating & implementing strategies / policies for capital equipment’s & technical sales and reaching out to the unexplored market segments / customer groups for business expansion. Gathering market intelligence, tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies. Relationship Management Building & maintaining relations with clients, generating business from the existing accounts and achieving profitability and increased sales growth. Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business. Consistent approach to all tasks. Show less
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Kotak Mahindra Bank
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India
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Banking
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700 & Above Employee
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Assistant Manager
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May 2020 - Dec 2021
Job Responsibility Acquire a New Corporate (PSU, Govt. & Preferred) every month and creating new relation with them for Account & Assets and cross sales. To efficiency manage key corporate relationship and maintain the existing Customer relationship & solved the problems. Interfacing with clients for understanding their requirements and cultivating relations with them for Customer retention & securing repeat business. Answered customer queries and concerns to the best of my… Show more Job Responsibility Acquire a New Corporate (PSU, Govt. & Preferred) every month and creating new relation with them for Account & Assets and cross sales. To efficiency manage key corporate relationship and maintain the existing Customer relationship & solved the problems. Interfacing with clients for understanding their requirements and cultivating relations with them for Customer retention & securing repeat business. Answered customer queries and concerns to the best of my ability. Continually researched new business opportunities in the market. Worked with Customer Service and Product Development departments to enhance overall customer experience. Effectively built and maintained long-lasting client relationships. Collaborated with sales team members to identify growth opportunities and develop strategies to seize them. Show less Job Responsibility Acquire a New Corporate (PSU, Govt. & Preferred) every month and creating new relation with them for Account & Assets and cross sales. To efficiency manage key corporate relationship and maintain the existing Customer relationship & solved the problems. Interfacing with clients for understanding their requirements and cultivating relations with them for Customer retention & securing repeat business. Answered customer queries and concerns to the best of my… Show more Job Responsibility Acquire a New Corporate (PSU, Govt. & Preferred) every month and creating new relation with them for Account & Assets and cross sales. To efficiency manage key corporate relationship and maintain the existing Customer relationship & solved the problems. Interfacing with clients for understanding their requirements and cultivating relations with them for Customer retention & securing repeat business. Answered customer queries and concerns to the best of my ability. Continually researched new business opportunities in the market. Worked with Customer Service and Product Development departments to enhance overall customer experience. Effectively built and maintained long-lasting client relationships. Collaborated with sales team members to identify growth opportunities and develop strategies to seize them. Show less
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Axis Bank
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India
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Banking
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700 & Above Employee
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Sales Officer
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Jul 2019 - Apr 2020
Job Responsibility Acquiring a New Corporates and Clients and creating new relation with them. Verifying and (KYC) of documents relating (Salary A/c documents) and for other service requests as well. To give the Induction in corporate about banking products (Accounts easy access with New Technology Services). Work on activating of new salary accounts and get salary credit to new account as well existing salary accounts. Generate a Home Loans, Personal loans, Lap and sale the… Show more Job Responsibility Acquiring a New Corporates and Clients and creating new relation with them. Verifying and (KYC) of documents relating (Salary A/c documents) and for other service requests as well. To give the Induction in corporate about banking products (Accounts easy access with New Technology Services). Work on activating of new salary accounts and get salary credit to new account as well existing salary accounts. Generate a Home Loans, Personal loans, Lap and sale the third party products (L.I. & G.I.) through the service activities in corporate, follow the loan leads till the disbursement. To efficiency manage key corporate relationship in the portfolio and maintain the existing Customer relationship & solved the problems. Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products. Identified and maximized sales opportunities, and increased customer retention rates. Analyzed sales and financial performances to effectively plan for increased future opportunities, while identifying obvious weak trends.
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Business Development Executive
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May 2018 - Jul 2019
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Pepperfry
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India
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Internet Marketplace Platforms
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700 & Above Employee
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Supervisor
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Jul 2017 - Apr 2018
Job Responsibility:- Knowledge of Team Lead and product deliveries in supply chain department. Making daily Route plan for Deliveries. Resolving Client Queries and providing them Good services. Managing Inward and Outward. Ensured proper delivery times for all events and coordinated travel for deliveries. Documented all concerns and incidents and reported them to a senior supervisor. Job Responsibility:- Knowledge of Team Lead and product deliveries in supply chain department. Making daily Route plan for Deliveries. Resolving Client Queries and providing them Good services. Managing Inward and Outward. Ensured proper delivery times for all events and coordinated travel for deliveries. Documented all concerns and incidents and reported them to a senior supervisor.
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Education
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Symbiosis Centre for Distance Learning
Postgraduate Degree, Business Administration and Management, General -
Dr. Ram Manohar Lohia Awadh University, Faizabad
Bachelor of Arts - BA, Political Science and Government