Mujtaba Shaikh Ali
Travel Agent at SellOffVacations.com- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Travel Industry Council of Ontario (Ontario's Travel Regulator)
Travel Industry Council of Ontario (Ontario's Travel Regulator)May, 2009- Nov, 2024
Experience
-
SellOffVacations.com
-
Canada
-
Travel Arrangements
-
100 - 200 Employee
-
Travel Agent
-
Oct 2006 - Present
-Responsible for daily transactions of large amounts in sales, while trying to maximize as much revenue for the organization on a daily basis. -Achieved "Star Elite" Status, which is the company's highest sales achievement award consistently for 14 years -Provides exceptional service to all clients and uses charm, humor and persistence to close sales -Provides High Level of Customer Resolution for bookings made through the online portal or over the phone -Administer various techniques to close Travel Insurance sales and achieved high closing ratio in insurance conversion -Established a lengthy repeat clientele and conducted business in utmost professional way -Built Client Rapport -Gained trust of clientele by answering e-mails in an appropriate manner of time even on holidays and vacation -Responsible for assisting post booking clients with inquires and reservations modifications for upgrading their vacation -Creating invoices
-
-
-
Vacation Express
-
United States
-
Travel Arrangements
-
1 - 100 Employee
-
Sales Agent
-
Apr 2021 - Sep 2021
-Responsible for taking calls from Travel Agents from all over the U.S. for new and existing reservations -Booking Scheduled Air & Charter Packages from various U.S. Gateways -Responsible for Changing various reservations & charging penalties on files for cancelling and changing bookings -Communicating with the Air department to complete ticket exchanges for Scheduled Air PNR's & voiding PNR's -Responsible for contacting the support departments to rectify missed flights, transfers and charging one way transfers -Modifying Various reservations with date changes, hotel changes & flight changes -Booking Devations from different gateways, doing split hotel stay deviations & split date stay deviations -Modifying reservations to change occupancy in rooms -Upgrading & downgrading different resort room categories on reservations -Administering cancellations on files with penalties and using Tour Operator insurance to cancel bookings -Adding on additional services on existing bookings such as Excursions, transfers, luggage, insurance & added values -Applying various types of vouchers and air credits on new bookings
-
-
-
Dixie Travel & Tours
-
Canada
-
Hospitality
-
Intern
-
Jul 2005 - Aug 2005
Junior Consultant Junior Consultant
-
-
-
Mississauga Executive Travel
-
925 Rathburn Road East
-
Intern
-
Jun 2005 - Jul 2005
-Responsible for creating invoices -Training to learn various reservation systems -Responsible for creating invoices -Training to learn various reservation systems
-
-
-
Sherwood Copy & Print
-
Canada
-
Printing Services
-
1 - 100 Employee
-
Intern
-
Oct 2002 - May 2003
-Performing Photo copying tasks -Laminating various papers for clients -Binding for manuals and agendas for companies -Completed tasks for Large Engineer Prints And Scanning -Delivering Products within surrounding office buildings -Performing Photo copying tasks -Laminating various papers for clients -Binding for manuals and agendas for companies -Completed tasks for Large Engineer Prints And Scanning -Delivering Products within surrounding office buildings
-
-
Education
-
2020 - 2020
Coursera
Certificate, Google Ads For Beginners -
2020 - 2020
Duke University
Course Certificate, Advertising And Society -
2020 - 2020
University of Michigan
Course Certificate, Successful Negotiation: Essential Strategies and Skills -
2020 - 2020
Wharton Online
Course Certificate, Introduction To Accouting -
2003 - 2006
Humber College
College Diploma, Tourism and Travel
Community
