Sr Tech - Desk support

• May 2021 - Present

Network Technician

• Aug 2020 - Jun 2021

⦁ Computer systems, networking, Hardwire Cabling, ⦁ Responsible for installation of structured cabling, Fiber optic cabling, server racks, Patch panels, NVR, Switches, Routers, Network controllers, IP cameras, Access points, and network devices Configuration. ⦁ Computer systems, networking, Hardwire Cabling, ⦁ Responsible for installation of structured cabling, Fiber optic cabling, server racks, Patch panels, NVR, Switches, Routers, Network controllers, IP cameras, Access points, and network devices Configuration.

Security Officer

• Jun 2019 - May 2021

⦁ Maintained safety by quickly responding to alarms and investigating disturbances. ⦁ Quickly and accurately reported all security incidents, accidents. ⦁ Enforce security regulations calmly and promptly. ⦁ Maintained safety by quickly responding to alarms and investigating disturbances. ⦁ Quickly and accurately reported all security incidents, accidents. ⦁ Enforce security regulations calmly and promptly.

Assembly Line Leader

• Aug 2017 - Jun 2019

⦁ Assembling the Cisco switches and routers according to customers order. Testing and making sure the products pass the required test, debugging and replacing failed or malfunctioned parts. ⦁ Performed troubleshooting work on PCs, hardware, Tablets, Laser and thermal printers and other peripherals used for assembling of Cisco products. ⦁ Monitored employee performance, safety, and conducting training to correct problems and optimize productivity. ⦁ Led, supervised, trained and evaluated over twenty employees in Cisco product assembly industry, created training manual for all to use as reference guide. Show less

IT Manager Assistant & Data Management

• Jan 2009 - Dec 2016

⦁ Supporting OHG main office and branches with setting up, installation, upgrading, and troubleshooting of PCs, Laptops, Network equipment (switches, Routers, Access points, Satellite dishes, IP cameras, DVR) and office equipment (Inkjet and laser printers, Scanners, and Fax). ⦁ Helpdesk, installation and maintenance of office user’s applications such as AutoCAD, Adobe Revit, Google Apps, and office accounts, Windows OS versioning. ⦁ Worked with windows server 2008 Active Directory for management of employee’s user account and assigning required permissions to systems and share files, applying group policies, file sharing, and networking. Administered and troubleshoot PBX telephone network, ⦁ Maintained inventory of IT supplies by checking and documenting regularly. ⦁ Installed, configured, VMware workstation Pro. Created, managed, administrated and maintained virtual servers and clients. ⦁ Installed and maintained Cisco, Linksys, Netgear, Dlink and TP-Link switches and wireless routers. ⦁ Securing the network by client-server version antivirus software to protect data from cyber threats and malware. Installed software updates and vulnerability patches on servers to prevent possible threats from penetrating networks. Show less