Mujahid Akhtar
Senior Travel Consultant at ANTA TRAVEL AND TOURS - Deira- Claim this Profile
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English Professional working proficiency
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Urdu Native or bilingual proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Interpersonal Communication
LinkedInSep, 2020- Sep, 2024 -
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LinkedInSep, 2020- Sep, 2024
Experience
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ANTA TRAVEL AND TOURS - Deira
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United Arab Emirates
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1 - 100 Employee
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Senior Travel Consultant
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Nov 2021 - Present
Managed all Corporate travel arrangements for anta Travel Corporate clients as well as compiled daily/monthly reports and documents. Developed valuable client-relationships, while providing effective recommendations on travel procedures, assisting in accommodation and insurance as well as resolving client’s issues and complaints. Demonstrated excellent skills in utilizing various global distribution systems, including Galileo and Amadeus. Improved client retention and satisfaction by introducing promotions, holiday packages, land arrangements and Meet & Greet service. Saved ~ 20% of the cost while managing travel arrangements by negotiating with the Airlines and suppliers on case-to-case basis. Ensured cross-selling of ancillary products to clients which generated hefty revenue of AED 35K - AED 50K per year for 3 years. Led numerous tasks involved in servicing ‘Coke’, 'Al Ghurair', 'Archi Rodon', 'Chemitech', etc., based on the nature of the business, managed many complex multi-routing itineraries while maintaining strict pricing levels. Show less
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Asfartrip.com
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United Arab Emirates
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Travel Arrangements
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1 - 100 Employee
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Senior Travel Coordinator
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Mar 2021 - Oct 2021
Deliver exceptional executive services to accomplish post-ticketing duties using multiple GDS and B2B portal. Take initiatives to ensure the best quality services in fulfilling all the queries from sub-agents. Identify areas of improvement and make recommendations for seamless navigation on the B2B portal. Manage and fulfill Air and Non-Air queries using the B2B portal from sub-agents and walk-in customers Execute post-ticketing tasks such as reissue & refund using GDS – Galileo & Sabre Upsell relevant add-ons like insurance, excursions, visas, staycations, etc. Identify areas of improvement in the B2B portal and make recommendations for seamless navigation Show less
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Senior Travel Consultant
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Jul 2013 - Aug 2020
Responsible for handling the travel arrangements for Corporates clients. This also included extracting & compiling reports. Ensuring queries are responded as per agreed SLAs • Managed & serviced multiple corporate clients worth AED9-10 million • Being part of the ‘After office hours Team’, responsibilities included managing corporates clients under all Tiers • Was part of a dedicated team managing travel needs for corporates like ‘Coke’, 'Al Ghurair', 'Archirodon', 'ChemiTech', etc. • Sound knowledge and hands-on experience in various GDS - Galileo, Amadeus & Sabre Show less
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Senior Travel Consultant
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Aug 2010 - Jun 2013
Responsible to manage travel arrangements for corporate travelers. Assist superiors in implementing corporate clients for go-live. • Managed & serviced multiple corporate clients worth QAR7-8 million • Performed functions on OBT pertaining to booking, administrative and accounting tasks to process travel documents • Assisted in promoting & selling Holiday Packages, Land arrangements & ancillary services like Meet & Greet service for corporate clientele Achievements: • Ability to work in a foreign country with a diverse work culture • Assisted in implementation of 03 major corporate accounts • Developed a wide network of satisfied clients that lead to lucrative referrals • Assisted in implementing phase 1 of the Online Booking Tool for the company Show less
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Akbar Travels of India Pvt Ltd
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India
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Airlines and Aviation
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1 - 100 Employee
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Travel Consultant
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Sep 2008 - Jul 2010
Responsibilities: • Manage high volume of calls & conversions of enquiries from direct customers and sub-agents • Assist walk-in customers as part of After office Hours • Based on customer needs, offer alternate & economical travel solutions Achievements: • Acquired basic & ticketing knowledge in Galileo, Amadeus and Abacus • Worked in diverse environment and fulfilled Air related queries from sub-agents and direct customers Responsibilities: • Manage high volume of calls & conversions of enquiries from direct customers and sub-agents • Assist walk-in customers as part of After office Hours • Based on customer needs, offer alternate & economical travel solutions Achievements: • Acquired basic & ticketing knowledge in Galileo, Amadeus and Abacus • Worked in diverse environment and fulfilled Air related queries from sub-agents and direct customers
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A.M. Tours and Travels
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India
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Hospitality
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Trainee
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Jan 2007 - Aug 2008
Responsibilities: • Make telephone calls to corporate clients to solicit business • Arrange domestic and international air, hotels and rail • Keep financial statements and documents • Filing, photocopying and general administrative duties • Submission of visa application with embassy / VFS on behalf of travellers Achievements: • Acquired basic knowledge of GDS – Galileo & Abacus • Basic knowledge of Travel Industry Responsibilities: • Make telephone calls to corporate clients to solicit business • Arrange domestic and international air, hotels and rail • Keep financial statements and documents • Filing, photocopying and general administrative duties • Submission of visa application with embassy / VFS on behalf of travellers Achievements: • Acquired basic knowledge of GDS – Galileo & Abacus • Basic knowledge of Travel Industry
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Education
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2002 - 2007
Pune University
Graduate, Vidya Gandhi Mandir, Malegaon Dist. Nasik -
2007 - 2008
Mumbai
Diploma in Travel and Tourism, Examination held in Feb 2007 from Mumbai
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