Experience

Hall Financial

• United States
• Financial Services
• 1 - 100 Employee

• Client Associate

  • Nov 2021 - Present



POWERHOME SOLAR

• United States
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Scheduling Advocate

  • Dec 2020 - Nov 2021



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Hotel Coordinator / Invantory Associate

  • Oct 2019 - Mar 2020

  • Established internal databases and record management systems to enhance accuracy and integrity of all documentation and data. • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates. • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates. • Greeted and assisted guests by gathering information pertaining to reservations or requests. • Placed orders for new supplies based on established needs and special circumstances. • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. • Created reports detailing all aspects of inventory, including costs, deliveries and usage. • Managed timely and effective replacement of damaged or missing products.



Merchant Source Inc

• United States
• Financial Services
• 1 - 100 Employee

• Sales And Service Associate

  • Apr 2018 - Oct 2019

  • Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants and ability to repay loan. • Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions. • .Posted payments to accounts and maintained records. • Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure. • Cold-called leads and closed 35 sales over 60 days. • Trained and mentored 5 new sales representatives. • Responded to customer requests via telephone and email and effectively answered questions and inquiries. • Served bankers, internal staff and borrowers by offering alternative options and explaining credit decisions. • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.



Casa Lever

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Server

  • May 2014 - Feb 2018

  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests. • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty. • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity. • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. • Suggested appropriate food and drink pairings to increase per-ticket sales. • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.



UNIQLO

• Japan
• Retail
• 700 & Above Employee

• Group Internal Auditor

  • Apr 2016 - Sep 2016

  • Inspected general ledger for accuracy. • Reviewed and assessed accounting systems and business controls. • Assessed financial statements and records. • Followed up on reviews to assess and report on completion or progress of corrective actions. • Assisted customers by answering questions and fulfilling requests. • Used cash registers and POS systems to request and record customer orders and compute bills. • Prepared working papers, reports and supporting documentation for audit findings. • Maintained excellent attendance record, consistently arriving to work on time. • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.