Muiz S.
Scrum Master at Kraft Technology Group- Claim this Profile
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Bio
Credentials
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PSM
Scrum.org
Experience
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Kraft Technology Group
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United States
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Information Technology & Services
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1 - 100 Employee
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Scrum Master
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Dec 2019 - Present
Well-versed Scrum Master in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Well-versed Scrum Master in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
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Exelon Energy
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Utilities
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1 - 100 Employee
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Scrum Master
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Aug 2018 - Dec 2019
Led sprint reviews, daily scrums and planning meetings to realize full team engagement.Anticipated impediments to team delivery involving cultural barriers and logistical challenges.Worked effectively with multiple Scrum teams both internally and off-shore.Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity. Led sprint reviews, daily scrums and planning meetings to realize full team engagement.Anticipated impediments to team delivery involving cultural barriers and logistical challenges.Worked effectively with multiple Scrum teams both internally and off-shore.Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
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Business Analyst/Scrum Master
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Jun 2016 - Aug 2018
Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.Worked with team to identify capacity and set realistic sprint objectives.Built and utilized reporting systems to keep customers and management in loop with latest information. Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.Worked with team to identify capacity and set realistic sprint objectives.Built and utilized reporting systems to keep customers and management in loop with latest information.
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Empire College London
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United Kingdom
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Education Administration Programs
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1 - 100 Employee
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Senior Help Desk Analyst
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Feb 2014 - Jun 2016
Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.Transactions and support interactions in system for future reference and addition to knowledge base.Maximized use of hardware and software by training users and interpreting instructions.Evaluated system potential by testing compatibility of new programs with existing programs.Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
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Education
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Empire College London
Bachelor of Science - BS, Computer And System Development
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