Experience

alrajhi bank Malaysia

• Malaysia
• Banking
• 100 - 200 Employee

• Asistance manager contact center

  • Dec 2022 - Present

  Everyday is new journey and chapter life . You can choose either want to be happy or sad. Memory cannot lost in mind but people can missing immediately. Everyday is new journey and chapter life . You can choose either want to be happy or sad. Memory cannot lost in mind but people can missing immediately.



Bank Simpanan Nasional

• Malaysia
• Banking
• 700 & Above Employee

• Customer Service Department

  • Sep 2018 - Dec 2022

  Customer service representative with 5+ years of experience in telephone customer service, tech support, and customer care. Familiar with Intercom, Drift, and several other customer service software solutions. Very organized and meticulous with organizing customer interaction logs. Handled up to 100 calls daily, with duties including helping customers sign up and retrieving customer data. Customer service representative with 5+ years of experience in telephone customer service, tech support, and customer care. Familiar with Intercom, Drift, and several other customer service software solutions. Very organized and meticulous with organizing customer interaction logs. Handled up to 100 calls daily, with duties including helping customers sign up and retrieving customer data.



PETRONAS

• Malaysia
• Oil and Gas
• 700 & Above Employee

• Customer Experience Executive (Mesralink)

  • Oct 2016 - Sep 2018



RHB Banking Group

• Malaysia
• Financial Services
• 700 & Above Employee

• Collector Personal Financing (Easy Cash Rhb Berhad)

  • Mar 2015 - Oct 2016