Muhd Faiz

Security Administrator at MoneyHero Group
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG

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Credentials

  • ITILv4
    PeopleCert
    Jun, 2021
    - Nov, 2024
  • Automation Pro I
    Workato
    Apr, 2023
    - Nov, 2024
  • Automation Pro II
    Workato
    Apr, 2023
    - Nov, 2024

Experience

    • Hong Kong
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Security Administrator
      • Aug 2021 - Present

      * Setup and configure DLP for Google Drive * Monitor email Spam and Phishing alerts * Monitor suspended accounts for any suspicious activities * Assist vendor in IP whitelisting for Internal Phishing exercise * User Access Management * Endpoint Protection project - Tool sourcing and implementation * Administrate Atlassian - Jira & Confluence * Administrate Okta - Implement SSO and Federated sign-in for different tools * Create Okta workflow for access request of tools * Create client IDs for Web Application via Google Cloud Admin console and share API key and Secrets to Developers for SSO implementation of required tools * Adding TXT record to update DNS record in AWS Route53 * Participate in Security incidents with stakeholders Show less

    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate Security Analyst
      • Aug 2020 - Sep 2021

      * Monitor / analyze security logs and alerts on McAfee/ Kibana SIEM * Run newly found IOCs in Kibana (provided by vendor) to ensure environment is healthy* Assist CISO/ Management team in investigation of threats/ suspicious activities* Monitor SEPM anti-virus console and raise incidents for airport local team to perform containment/ eradication/ prevention.* Produce daily report from SEPM AV (Risks and Attacks) on every end of shift* Produce daily report from Cisco ISE console (Users and Network Devices) on every end of shift* Configure newly deployed SIEM servers for airport sites (install packetbeat/winlogbeat/sysmon on site's DC) (configure logstash/ Geo ELK cluster location/ bandwidth allocation)* Troubleshoot deployed SIEM* Collate data, setup, schedule and run scans for airport sites using Tenable Security Center* User Access Management in Active Directory (creation/deletion/modification)* Ticket handling in Service Gateway (Requests/Incidents/Changes)* Follow-up on tickets with Resolver Group Show less

    • Associate Network Specialist
      • Oct 2019 - Aug 2020

      * Provide first level support for Cisco/Huawei/Riverbed network devices in airports globally, within the Command Center.* Proactive network fault monitoring via NGOSS* Incident management using Service Gateway / Remedy* Perform basic troubleshooting based on Incident tickets* Timely escalation to the appropriate resolver groups / service providers

    • Higher Education
    • 200 - 300 Employee
    • Desktop Engineer
      • Oct 2014 - Oct 2019

      * Provide level 2 (face to face) support to end users, troubleshooting and resolving desktop/ laptop problems (hardware/ software/applications) and related peripherals (printers/mobile phones/tablet) * Perform installation, cloning, setup, configuration, migration, upgrading and maintenance of desktops/laptops OS, software and related peripherals. * Manage McAfee EPO server to push drive encryption policies and Anti-Virus to end user laptops * Package O365 office installation in SCCM 2012 prior to deployment (interim) * Ticket handling in Remedy/ SMOD * Escalate hardware issues to Asset team, for escalation to vendor * VIP support (both during and after office hours) * Train batches of ITE interns every 6 months on Desktop support as part of their on-boarding, upon joining NCS * Write PowerShell script to automate setup for new users * Use Clonezilla to create base images and re-clone images onto laptops/PCs (Disk to disk) * Add, edit, troubleshoot the company’s network printer for end users * Write off PCs/ laptops that are due for disposal * Add/ Remove/ Assign users to licences, distribution lists and groups which they have been approved of. * Add users or make changes in Print Server via jumphost. * Collate asset and user data for asset tracking purposes Show less

Education

  • Lithan Hall Academy
    Infratructure support and advanced networking
    2014 - 2017

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