Muhannad Qutteneh (MBA)

Senior HR Specialist (Assistant Director) at Al Ain Wildlife Park and Resort (Al Ain Zoo)
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Contact Information
us****@****om
(386) 825-5501
Location
AE

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Experience

    • Travel Arrangements
    • 1 - 100 Employee
    • Senior HR Specialist (Assistant Director)
      • Jan 2010 - Present

      Al Ain Zoo is a multibillion dollars governmental project derived from Abu Dhabi Economic Plan 2030; Al Ain Zoo is set to become the “first of its kind project” on international level, by transforming the current zoo into 900 hectares of safaris, resort and hotel, commercial, residential & educational facilities. During my work tenure at Al Ain Zoo I was tasked to support the HR Director to build up a more contemporary and functional HR department. Job responsibilities include: - Introduce proper manpower planning to the organization, starting with mapping out existing resources, then, work out future taskforce requirements, and subsequently, long-term recruitment plans - Concurrent with manpower planning it was imperative to create a clear and complete organizational chart to segregate overlapping business functions and to outline precise departmental reporting lines - I was given the responsibility of managing the recruitment budget and to reduce recruitment expenditure, which was achieved by means of introducing eRecruitment - Responsible for introducing new assessment tools, like psychometric analysis, and other job specific technical tests - Led a team of HR specialists and created a job description database that included all our existing jobs at the organizations - Assumed the lead role in sourcing candidates, screening resumes, initial telephonic interviews, personal interviews, offer discussions, and all other recruitment related tasks - Involved in the process of creating/reviewing the policies & procedures - Was responsible for selecting a time attendance system and subsequently managing and monitoring the attendance of all employees - Responsible for matters related to employee’s complaints, grievances, investigations and any required disciplinary actions - Assigned as the super user in implementing the Abu Dhabi Government Oracle HR ERP system - Responsible for creating management reports in all areas related to HR

    • United Arab Emirates
    • Real Estate
    • 1 - 100 Employee
    • Senior HR Specialist
      • Nov 2007 - Sep 2009

      Burooj Properties is a subsidiary of Abu Dhabi Islamic Bank, established in 2005 as a property management and a property development company with big projects like Sharjah Marina Project with a value of AED 15 billion, along many other projects. Job responsibilities include: • Responsible for the whole recruitment activity of the company, from top management level to services staff. Successfully doubled the number of staff in less than a year during 2008. • Provide support to the HR manager in formulating and developing a cost-effective recruitment plans which are aligned with the annual HR budget requirements. • Preparing the annual manpower plan with coordination with division heads, and assisting in setting a manpower budget for the whole year. • Responsible for creating management reports in all areas related to manpower and recruitment. • Sourcing candidates from agencies and online sources, screening of the resumes, telephonic interviews, personal interviews, technical and psychological assessment (Psychometric Testing), offer discussions, preparing contracts and official documentations, employee induction program... and all other recruitment related tasks. • Introducing new recruitment tools such as technical assessment tests and psychometric analysis. • Creating and updating HR related forms, documents and flowcharts, along with full control over the organizational structure development and update. • Supporting the HR team in policies and procedures formulation and update. • Actively involved in salary package reviews. • Responsible for the job descriptions by drafting and updating the existing ones.

    • Business Development Manager
      • Jul 2006 - Oct 2007

      Worldwideworker is an international Recruitment Company in the global Oil & Gas industry using a very active website with a large and rapidly growing database of 230,000+ international Oil & Gas professionals, offering extremely fast and efficient global recruiting services. Job responsibilities include: • Establish contacts with companies in Abu Dhabi and collaborate with them in filling their manpower needs. • Assisting client companies in realizing current skill gaps and drafting job descriptions for such vacancies. • Publish the vacancies on World Wide Worker website and in the local newspapers. • Conduct search campaigns/headhunt for suitable candidates from World Wide Worker database (230,000+ CVs) and through networks of professionals. • Draft an initial shortlist for “might-be-suitable” candidates. • Conduct detailed analysis for shortlisted CV’s, check references, make preliminary telephonic or personal interviews to determine candidate’s general suitability and to conduct basic technical assessment. • Prepare and forward shortlisted CV’s of potential candidate to client. • Follow-up with client to confirm suitability of proposed candidates. • Liaise between client and candidate for telephonic and then personal interviews. • Arrange for candidate visit visa, transport, accommodation arrangements, and interview date and location. • Finalizing between client and candidate by negotiating expected salaries with offered package and legal contractual issues. • Follow-up on mobilization issues and candidate induction into company.

    • Executive Director
      • Jan 2005 - Jun 2006

      Being the person in charge of two well established entities catering for the huge Oil & Gas sector in Abu Dhabi, many managerial techniques, skills and traits were developed and put into practice, such as Leadership, Employee Motivation, Negotiation Skills & Techniques, Time Management, Decision Making…etc. Such role required sound Manpower and Recruitment skills, dealing with huge accounts meant it is imperative to be sharp, highly professional, and technically aware of client’s needs and requirements. Job responsibilities included: • Day to day general managerial duties, ensure the smooth flow of work, direct communications with all departments, strategy communication and execution, monitoring employees input and career progress, correcting and guiding subordinates, maintaining the team spirit through leading by example. • Our major service was contracted manpower supply, a big business with even a bigger responsibility, starting from pulling out relevant CVs from our pools, shortlisting, conducting initial interviews, reference checks, educational background check, submitting the CVs to the client company, arranging interviews, negotiating remuneration packages, compensation & benefits, housing, health insurance, mobilization, issuing work visas, work permits, security passes, and finally demobilizing the candidates. • Another part of the manpower service was management of the contracted workforce related legal matters, being in-charge of the affairs of almost 100+ contracted personnel, it was very important to keep track of their legal stance in matters like representation with Ministry of Labor, Immigration and Passports, Supreme Petroleum Council, insurance companies, accommodation and all the other legal and governmental departments.

    • United Arab Emirates
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Account Manager - Recruitment Consultant
      • Sep 2004 - Jan 2005

      Gained excellent experience in the recruitment industry working for a company that had a reputation for competitiveness, my job was to identify potential clients, establish contact to assist them in identifying their recruitment needs, and advertise their needs and finding the right candidates for their vacancies. Job responsibilities included: • Using marketing and business knowledge to identify potential clients. • Assisting clients in realizing skill gaps and identifying descriptions of jobs to be filled. • Advertise positions on the bayt.com website and local newspapers. • Conduct CV search from bayt.com database to draft an initial shortlist for suitable candidates. • Contact candidates to check educational background and experience. • Submit shortlist to client and follow-up on suitability of proposed candidates.

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Manager - Training Consultant
      • Sep 2003 - Sep 2004

      Gained excellent experience in Training & Development Consultancy, focusing on the Oil & Gas sector in Abu Dhabi, major clients were GASCO, ADGAS, TAKREER, ADNOC. My duty was to meet with heads of departments, team leaders and IT professionals to make training plans for their personnel. Job responsibilities included: • Convene with key people in major oil & gas companies to collect information and to establish reliable contacts. • Discuss the training needs for personnel and employees. • Design training plans to be undertaken by employees. • Designing individual career development plans for certain employees.

Education

  • Coventry University
    Master of Business Administration (MBA)
    2001 - 2002
  • Jami'at Al-Yarmouk
    Bachelor's degree, Business Administration and Management, General
    1996 - 2000

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