Experience

APL GLOBAL LOGISTICS

• Hong Kong
• Freight and Package Transportation
• 1 - 100 Employee

• Operation Executive

  • Dec 2016 - Present

  Responsiblities • Complete all necessary customs documents and other paper work. • Assigned carriers and dispatach shipments. • Monitored shipments to gurantee on time delievery. • Resolve problems for customer, warehouses and carriers. • Prepaired invoices to customers. • Track and traced shipments until arrival confirmed. • Documentation. Responsiblities • Complete all necessary customs documents and other paper work. • Assigned carriers and dispatach shipments. • Monitored shipments to gurantee on time delievery. • Resolve problems for customer, warehouses and carriers. • Prepaired invoices to customers. • Track and traced shipments until arrival confirmed. • Documentation.



AUR Rent A Car

• Dubai

• Administrator

  • Jun 2015 - Nov 2016

  Responsiblities • Attend calls and support customers efficiently. • Ensure accuracy of return date and time on rental agreement. • Prepare Rental Agreement Folder with necessary details. • Review and submit reports to manager. • Provide outstanding customer service and respond quickly to needs and complaints. • Customer service and customer satisfaction was my first priority. • Completes rental transactions and agreements for customers following established guidelines and procedures. • Monitor car inventory and availability. • Reviews completed contracts with customers to verify accuracy of information and explains rates and charges. • Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations. • Ensures all Quality Assurance standards are maintained. • Handles corrective Action when necessary. Show less



Back Office

• Dubai, United Arab Emirates

• Data Entry Clerk

  • Nov 2014 - Apr 2015

  Responsiblities • Entering share applications details for Standard Chartered clients (Arabic to English). • Entering customers details for Dubai Property Show. • Handling tasks regarding MS Word & Excel. Responsiblities • Entering share applications details for Standard Chartered clients (Arabic to English). • Entering customers details for Dubai Property Show. • Handling tasks regarding MS Word & Excel.