Muhammed Udhuman

Senior Engineer - OSS at Telelogix
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Location
Saudi Arabia, SA

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Experience

    • 1 - 100 Employee
    • Senior Engineer - OSS
      • Mar 2008 - Present

      Network Management System Architecture Plan/Design, Implementation and Maintenance. Project 1 : CA Fault & Performance Management Client : Telelogix Location : Abu Dhabi, UAE Team size : 2 Position : Implementation Engineer level-2 Products used : CA – Spectrum 8.1 (SDM/SDC), eHealth – Central/Remote poller 6.0 Responsibilities: - Installation and Configuration of Spectrum and eHealth - All network devices discovery and filtering on Spectrum and eHealth - Integration between Spectrum and eHealth - Integration between Spectrum and CA Service Desk - Creation of groups, group list, containers, users with requested permissions to access spectrum and eHealth - Email alerts for respective teams like servers and systems alert to System team and network device alerts to network team from spectrum - Live health installed and configured for threshold monitoring - Maintenance of Spectrum and eHealth from 6th Jun 2008 till date. - eHealth Reports are scheduled to generate automatically and email to respective team. - Knowledge transfer and handover Show less

    • NMS Solution
      • Oct 2010 - Feb 2011

      Client : Yesser e-government Location : Riyadh, KSA Team size : 1 Position : Implementation Engineer Products used : CA – Spectrum 9.2 (Hot & Warm) Responsibilities: - Installation and Configuration of CA Spectrum in Hot & Warm mode. - All network devices discovery, Topology creation & filtering. - Integration between Spectrum and third party tools like Netscout & STRM. - Creation of groups, group list, containers, users with requested permissions to access spectrum. - Email alerts for respective teams like servers and systems alert to System team and network device alerts to network team. - Maintenance of CA Spectrum. - Knowledge transfer and handover. Show less

    • Saudi Arabia
    • Telecommunications
    • 700 & Above Employee
    • CA Fault & Performance Management
      • Jan 2010 - Aug 2010

      Client : Mobily Location : Riyadh, KSA Team size : 1 Position : Implementation Engineer level-2 Products used : CA – Spectrum 8.1 (Standalone), eHealth – Front-End/Back-End 6.1 Responsibilities: - Installation and Configuration of Spectrum and eHealth - All network devices discovery and filtering on Spectrum and eHealth - Integration between Spectrum and eHealth - Creation of groups, group list, containers, users with requested permissions to access spectrum and eHealth - Email alerts for respective teams like servers and systems alert to System team and network device alerts to network team from spectrum - Live health installed and configured for threshold monitoring - Maintenance of Spectrum and eHealth. - eHealth Reports are scheduled to generate automatically and email to respective team. - Knowledge transfer and handover Show less

    • Pakistan
    • Banking
    • 200 - 300 Employee
    • IBM Fault Management
      • Oct 2009 - Dec 2009

      Client : Habib Bank Limited Location : Pakistan (Remotely done) Team size : 2 Position : Implementation Engineer level-2 Products used : Omnibus 7.2.1 and ITNM 3.8 Responsibilities: - Installation and Configuration of Omnibus and ITNM in failover mode. - All network devices discovery and filtering on ITNM. - Created filters and custom views as per client requirements. - Written the automation for sending mail alerts to specific group on critical events. - Knowledge transfer and handover Show less

    • Government Administration
    • 1 - 100 Employee
    • CA Fault & Performance Management
      • Jul 2008 - Sep 2008

      Client : Abu Dhabi Police Location : Abu Dhabi, UAE Team size : 1 Position : Implementation Engineer level-2 Products used : CA – Spectrum 9.0, eHealth – Standalone 6.0 Responsibilities: - Installation and Configuration of Spectrum and eHealth - All network devices discovery and filtering on Spectrum and eHealth - Integration between Spectrum and eHealth - Creation of groups, group list, containers, users with requested permissions to access spectrum and eHealth - Email alerts for respective teams like servers and systems alert to System team and network device alerts to network team from spectrum - Live health installed and configured for threshold monitoring - Reports are scheduled to generate automatically and email to respective team on eHealth. - Knowledge transfer and handover Show less

    • United Arab Emirates
    • Hospitals and Health Care
    • 300 - 400 Employee
    • CA Fault & Performance Management
      • May 2008 - Jun 2008

      Client : Sheik Khalifa Medical City Location : Abu Dhabi, UAE Team size : 2 Position : Implementation Engineer level-2 Products used : CA – Spectrum 8.1, eHealth – Standalone 6.0 and eHealth Traffic Accountant 6.1 Responsibilities: - Installation and Configuration of Spectrum and eHealth - All network devices discovery and filtering on Spectrum and eHealth - Integration between Spectrum and eHealth - Integration between Spectrum and CA Service Desk - Creation of groups, group list, containers, users with requested permissions to access spectrum and eHealth - Email alerts for respective teams like servers and systems alert to System team and network device alerts to network team from spectrum - Live health installed and configured for threshold monitoring - eHealth Traffic Accountant configurations - eHealth Reports are scheduled to generate automatically and email to respective team. - Knowledge transfer and handover Show less

    • NMS Support Engineer
      • Jun 2005 - Feb 2008

      It was a very good experience working with Datacraft. This was my first company and I have learnt many good things from here. I was one of the main person in managing NMS tools (Netcool, eHealth, Portals and Siebel) It was a very good experience working with Datacraft. This was my first company and I have learnt many good things from here. I was one of the main person in managing NMS tools (Netcool, eHealth, Portals and Siebel)

Education

  • Bharathidasan University
    MSc, Computer Science
    2003 - 2005
  • Bharathidasan University
    Bsc, Computer Science
    2000 - 2003

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