Muhammed Othman

Training Coordinator at University Center for Career Development (UCCD) at University of Sadat City
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Contact Information
us****@****om
(386) 825-5501
Location
Saudi Arabia, SA

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Credentials

  • International Labor Market (ILO) components related to labor market information and disability Inclusion under USAID Funded project university centers for career development implemented by the American University in Cairo (AUC) 2018 - 2022
    International Labour Organization
    Oct, 2022
    - Oct, 2024
  • Facilitating Career Development training certificate (FCD) by National Career Development Association-United States of America (NCDA-USA)
    The American University in Cairo
    Jun, 2022
    - Oct, 2024
  • Microsoft Outlook
    CARE
    Jun, 2022
    - Oct, 2024
  • Time Management Skills
    CARE
    Jun, 2022
    - Oct, 2024
  • Google IT Support Professional Certificate
    Coursera
    Oct, 2021
    - Oct, 2024
  • IT Security: Defense against the digital dark arts
    Coursera
    Oct, 2021
    - Oct, 2024
  • Operating Systems and You Becoming a Power User
    Coursera
    Oct, 2021
    - Oct, 2024
  • System Administration and IT Infrastructure Services
    Coursera
    Oct, 2021
    - Oct, 2024
  • The Bits and Bytes of Computing Networking
    Coursera
    Oct, 2021
    - Oct, 2024
  • Technical Support Fundamentals
    Coursera
    Jun, 2021
    - Oct, 2024
  • Training of Trainee TOT, Digital Literacy Program by CARE Egypt
    The American University in Cairo
    Mar, 2020
    - Oct, 2024
  • Oracle Database 10g:SQl Fundamental I & II
    Science and Technology Center of Excellence "STCE" الهيئة القومية للانتاج الحربى
    Dec, 2009
    - Oct, 2024

Experience

  • University of Sadat City
    • Egypt
    • Higher Education
    • 100 - 200 Employee
    • Training Coordinator at University Center for Career Development (UCCD)
      • Nov 2018 - Present

    • System Administrator Engineer at Information & Communication Technology Project (ICTP)
      • Mar 2013 - Present

      • Responsible for ensuring day -to- day running of the IT Service Desk Staff.• Support the IT Operations Manager (Services)• Support university IT officers technically.• Troubleshoot hardware/software faults for 110 users at university campus and solve them.• Install, Configure, Administrate, Windows Server 2016, 2019.• Manage and maintain Servers (Domain Controller, IIS, Office 356, Backup System, DNS, Clustering, SQL Server administration).• Configure, Administrate, Monitoring System Center Configuration Manager current branch SCCM.• Manage Servers virtualization using Microsoft Hyper-V and VMware ESXI 6.5.and 6.7. • Implements, configure administrate Vcenter 6.7 VCA-DCV, VCP-DCV, Vmotion, DRS, HA, Snapshot Cloning, FT.• Ensure systems are kept up to date with patches and antivirus updates.• Implementing backup procedures and ensures their accuracy. and system recovery when needed using the HP Tape Library and Symantec backup exec.• Monitor network (routers, switches and communication errors and determine whether adjustments need to be made.• Responsible for following established IT Process and supporting new ones• Keeps technology skills up to date. This includes training in new equipment and software, learning new or modified procedures and reading technical manuals. Show less

  • Stream Global Service Company
    • 6th October
    • Microsoft Technical Support
      • Jan 2012 - Dec 2012

      • • Resolved technical complaints related to the network operation in a timely manner. • Assist the client to operate the software programs and operating systems. • Administered licenses, security certificates for hardware and software. • Coordinated the information security activities with security providers • • Resolved technical complaints related to the network operation in a timely manner. • Assist the client to operate the software programs and operating systems. • Administered licenses, security certificates for hardware and software. • Coordinated the information security activities with security providers

Education

  • Information Technology Institute (ITI)
    Higher Diploma in Software Engineering, Software Skills Development Program
    2010 - 2011
  • Faculty of Electronic Engineering, Menoufia University
    Good, B.Sc. of Communication and Electronics Engineering
    2004 - 2009

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