Senior Systems Administrator

• Jul 2023 - Present

IT Infrastructure Service Manager

• Dec 2021 - Apr 2023

-Conceptualizing an IT strategy, that contributes to Fundi's overall growth and profitability-Leading, mentoring and managing the IT Infrastructure service team-Conducting ongoing research on cutting edge and innovative technology-Aligning IT to enhance the competitive advantage the business has in the market -Establishing and maintaining relationships with key associates both internal and external-Implementing all IT policies and procedures including those for IT infrastructure, architecture, computer assets, back up of data and service provision-Vendor management Show less

Senior IT Technician

• Jun 2015 - Nov 2021

-Managing the IT help desk management -Maintaining services and network hardware-Maintaining wired and wireless networks, desktops and telephony environment -Setting up and maintaining backup systems for in house servers and computers-Monitoring the security of IT software and devices as well as advising staff on how to avoid security breaches Identifying and preparing hardware for disposal -Liaising with personal to responsible for keeping IT inventory up to date

Relationship Consultant

• Feb 2007 - May 2015

-Capturing new loan application data -Performing credit checks on applicants -Assisting walk-in clients -Client retention engagements -Devising innovative ways to increase customer base -Working with other departments during peak period, to ensure sales targets are exceeding -Auditing transaction reports for errors or discrepancies -Capturing new loan application data -Performing credit checks on applicants -Assisting walk-in clients -Client retention engagements -Devising innovative ways to increase customer base -Working with other departments during peak period, to ensure sales targets are exceeding -Auditing transaction reports for errors or discrepancies