Muhammed Miah

Technical Services Engineer at Commify
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Contact Information
us****@****om
(386) 825-5501
Location
Nottingham, England, United Kingdom, UK
Skills

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Bio

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Credentials

  • G Suite Administrator Fundamentals
    Coursera
    Oct, 2018
    - Nov, 2024

Experience

  • Commify
    • United Kingdom
    • Telecommunications
    • 100 - 200 Employee
    • Technical Services Engineer
      • Feb 2020 - Present

      • Day-to-day operational duties of maintaining and improving our IT infrastructure in line with transformation projects. Working closely with Development, Acquisitions, Product Management, Solutions and Support on projects that cut across all areas. • Providing a first point of contact into the Operations Team. • Completing daily system checks. • Responding to system alerts in and out of office hours. • Providing day to day support and answering questions raised by the Customer Support team globally. • Working with the ITSM to provide monthly statistics on system KPIs. Show less

  • Esendex
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Technical Operations Engineer
      • Oct 2017 - Feb 2020

      • Taking lead of the IT service desk at Esendex. • Whilst at Esendex I am often dealing with complicated Software and Hardware issues and finding effective methods to provide the best possible solutions. • Network hardware installation and configuration, Cisco routers, switches. • Troubleshooting operating system, networking and hardware issues. • Network security management, Active Directory management, i.e. User and group management, GPOs. • Telephony deployment and maintenance. Show less

  • Next PLC
    • Nottingham, United Kingdom
    • Sales Consultant
      • Dec 2013 - Dec 2013

      • Maintained shop floor to the expected standards. • Addressed customer’s personal enquiries. • Merchandised stock. • Maintained shop floor to the expected standards. • Addressed customer’s personal enquiries. • Merchandised stock.

  • Peri Peri Original
    • Nottingham, United Kingdom
    • Crew Member
      • May 2013 - Jun 2013

      • Provided good customer service. • Made sure food preparation was maintained at a consistent quality. • Preserved cleanliness and hygiene at a high level. • Provided good customer service. • Made sure food preparation was maintained at a consistent quality. • Preserved cleanliness and hygiene at a high level.

Education

  • Sheffield Hallam University
    BSc (Honours) Computer Networks, Computer Systems Networking and Telecommunications
    2014 - 2018
  • Nottingham Bluecoat Academy Sixth Form
    BTEC Level 3 Extended Diploma In Creative Media Production, Creative Media Production
    2012 - 2014
  • Nottingham Bluecoat Academy Sixth Form
    A-Level Information and Communication Technology, Information Technology
    2012 - 2014

Community

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