Muhammed Hussien

Debt Counselor at Azzite - Risk and Receivables Management
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
  • French Limited working proficiency

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Bio

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Credentials

  • Certificate of recognition
    TED Conferences
    Oct, 2021
    - Nov, 2024

Experience

    • United Arab Emirates
    • Banking
    • 1 - 100 Employee
    • Debt Counselor
      • Aug 2022 - Present

      •Collect outstanding debt from clients and achieve collection targets. •Chasing debt by telephone, email and personal meetings and reducing the receivables. •Maintaining the monthly follow-up file and recording the daily communication with clients. •Assist allocation of payments by timely arrangement of customer remittances. •Ensure timely submission of customer invoices and monitor to resolve invoices discrepancies. •Processing and generating reminder letters and monthly statements. •Handle disputed accounts and negotiates to bring payment into line with terms. Show less

    • Security and Investigations
    • 500 - 600 Employee
    • Verification Associate
      • Dec 2021 - Aug 2022

      •Verfing information regarding an applicant on his/her application. •Managing the communication regarding the source verification solution and risk management. •Analyzing data to identify anomalies or patterns that may indicate fraudulent activity. •Responsible for communicating with various issuing authorities as well as third party vendor a cross multiple locations with the main purpose of successful obtaining complete verification. •Verfing information regarding an applicant on his/her application. •Managing the communication regarding the source verification solution and risk management. •Analyzing data to identify anomalies or patterns that may indicate fraudulent activity. •Responsible for communicating with various issuing authorities as well as third party vendor a cross multiple locations with the main purpose of successful obtaining complete verification.

    • Egypt
    • Financial Services
    • 1 - 100 Employee
    • Collection Agent
      • Jul 2021 - Jul 2022

      •Collect debt from clients that are taken from DIB •Specialized follow-up and collection units which specially created and designed to serve our clients. •Maintaining appropriate and comprehensive records of all customers discussions. •Reporting daily progress against target to supervisor. •Following-up on payments by conducting customers. •Handle questions and complaints and resolve discrepancies. •Responding on the telephone inquiries using standard scripts and procedures. •Collect debt from clients that are taken from DIB •Specialized follow-up and collection units which specially created and designed to serve our clients. •Maintaining appropriate and comprehensive records of all customers discussions. •Reporting daily progress against target to supervisor. •Following-up on payments by conducting customers. •Handle questions and complaints and resolve discrepancies. •Responding on the telephone inquiries using standard scripts and procedures.

    • Egypt
    • Events Services
    • 1 - 100 Employee
    • Honored President
      • Jul 2021 - Nov 2021

      •A non-profit organization that seeks to develop young people, educate them and encourage them to develop. •Responsible for training young people, guiding them and acquiring experience in various fields (human resources, public relations, organization and management, etc.) •A non-profit organization that seeks to develop young people, educate them and encourage them to develop. •Responsible for training young people, guiding them and acquiring experience in various fields (human resources, public relations, organization and management, etc.)

    • Associate Human Resources Generalist
      • Oct 2017 - Oct 2021

      •Manage the entire life cycle of recruitment,from sourcing and selecting candidates to presenting qualified individuals to management,resulting in the timely filling of open positions and strong talent pipeline. •Handle the entire performance appraisal process across all levels,establishing a framework for a performance appraisal system linked to reward management and ensuring fair evaluation of employees. •Assess training needs and develop and monitor training programs,contributing to the professional development of the employees and enhancing their skills and knowledge. •Resolve complex employee relations issues,including workplace conflicts and grievance,high employee morale. Show less

Education

  • Helwan University Cairo
    Bachelor of Business Administration - BBA, Economics
    2017 - 2021

Community

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