Experience

AHI Carrier

• United Arab Emirates
• HVAC and Refrigeration Equipment Manufacturing
• 100 - 200 Employee

• Sales Manager

  • nov. de 2019 - - actualidad



Al Futtaim Electronics

• Assistant Manager - project Sales

  • jul. de 2013 - nov. de 2019

  Handling HVAC brand: Toshiba.Responsibilities: Meet assigned revenue target by effectively handling customers and building relationships for future business opportunities, as well as following all company guidelines relating to merchandising standards, stock maintenance and return and exchange procedures so as to maximize every sales opportunity.Sales Generation: Generate sales by effectively handling customers, and explaining product features, advantages and benefits with the objective of closing the sales cycles and achieving assigned sales target.Sales closing: Close the sales cycle by ensuring that the customer is invoiced accurately, following up on delivery or installation at customer premises, so that all sales related commitments are met and the revenue generated from the sales is accounted for.Customer Satisfaction: Ensure customer satisfaction from the transaction by checking for customer understanding of product features and operations, particularly in case of high value products, and follow up on any after sales support, if required.Handle all customer complaints and resolve any product related queries and complaints arising from Air conditioner product category. Carry out returns and exchange ensuring compliance with company procedure, if required, with the objective of building relationship with customer and developing future business.Relationship Building: Develop relationship with repeat as well as high value customers by informing them about new product launches, promotion and activities so as to generate repeat sales and build on customer loyalty.Sales/Product planning: Carry out product plan, give input to improve product standards, ensure all relevant product information is clearly conveyed as well as the entire product range is made available to customer to maximize sale opportunity.



Innovation Technical Equipment Trading Company LLC.

• Technical Sales Engineer

  • ene. de 2008 - jun. de 2013

  Worked as a Technical Sales Engineer in a Dubai based company, Innovation Technical Equipment Trading Company dealing with wide range of building management and oil and gas field products including Gas Alarm systems, ventilation systems, Air filtration units and filters, Parking management system, IAQ systems etc. Worked as a Technical Sales Engineer in a Dubai based company, Innovation Technical Equipment Trading Company dealing with wide range of building management and oil and gas field products including Gas Alarm systems, ventilation systems, Air filtration units and filters, Parking management system, IAQ systems etc.