Experience

Greensboro Swarm

• United States
• Spectator Sports
• 1 - 100 Employee

• Account Executive

  • Sep 2022 - Present

  • Meet all sales goals assigned • Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments. • Master all sales presentations (taught in sales training) and deliver it in front of company decision- makers, tailoring packages according to each company's needs, and handling objections to bring in new season seat accounts. • Develop and maintain our CRM database of potential group and season-seat customers. Contact group leaders through our CM database and through new leads, particularly after a direct mailpiece is released, to bring in new sales. • Prospect for quality leads, particularly through asking for referrals. • Provide customer service to existing accounts by visiting with them during games, as well as provide amenities • Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders. • Work with the Ticket Operations to update certain sales reports. • Complete any customer service and operational duty in season as assigned. • Performing other duties and responsibilities as assigned (i.e. contract fulfillment). Show less



High Point Rockers Baseball

• United States
• Spectator Sports
• 1 - 100 Employee

• Facility Operations Assistant

  • Mar 2022 - Aug 2022

  • Assist in the preparation of the stadium for each event. • Support Facility Operations Manager with all stadium operations. • Develop and execute a stadium maintenance plan. Assist with general stadium maintenance. Manage gameday parking. • Assist with stadium rentals and all external stadium events. • Assist with stadium security during games and external events as well as on a day-to-day basis. • Assist with hiring and managing all gameday employees. • Serve as event manager for select external stadium events. • Represent the Rockers at community events when needed. • Assisting and supervising part time employees and interns. • Act as Director Of Facility Operations when needed. Show less



Signal

• United States
• Security and Investigations
• 500 - 600 Employee

• Night Patrol

  • Jan 2021 - Mar 2022

  •Drive an automobile around a predetermined route to survey the repair and service needs of sign and lighting components •Documents outages by taking pictures and notating other details per established procedures •Locates signs on an area map, determines sign and lighting outage and/or sign service issues location and address •Estimates size and characteristics of outage or service issue, and reports findings to supervisor. • Relays information to other interested departments, store managers, and/or owners • Determines and plans best traveling routes to ensure the specified geographic area is fully surveyed and best time management is utilized Maintains records and logbooks Show less



GardaWorld

• Canada
• Security and Investigations
• 700 & Above Employee

• Security Officer

  • Aug 2020 - Jan 2021



Presidential Security

• Philadelphia, Pennsylvania, United States

• Security Officer

  • Jan 2020 - Jun 2020

  Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.



Philadelphia Eagles

• United States
• Spectator Sports
• 500 - 600 Employee

• Game Day Staff – Merchandise

  • Sep 2019 - Jan 2020



Amazon

• United States
• Software Development
• 700 & Above Employee

• Shop Assistant

  • Jun 2019 - Oct 2019



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Package Handler

  • Aug 2019 - Sep 2019



Greensboro Grasshoppers

• United States
• Spectator Sports
• 1 - 100 Employee

• Food and Beverage Specialist

  • May 2019 - Jun 2019

  . Assist all managers and co-workers in fulfilling the company mission . Provided excellent customer experience . Completed various food & beverage transactions . Assist all managers and co-workers in fulfilling the company mission . Provided excellent customer experience . Completed various food & beverage transactions



Winston-Salem State University

• Higher Education
• 700 & Above Employee

• Gameday Operations

  • Jan 2019 - May 2019

  · Responsible for issuing all teams on campus the proper equipment necessary for their season, ie: uniforms, practice equipment, helmets, etc.· Set-up facility for more than 50 game days in preparation for players and fans in attendance, including placing all players uniforms in their locker along with water bottles and other equipment specified by team· Accounted and documented inventories such as uniforms, helmets, girdles, cleats, etc for each sports team

• Cashier

  • Feb 2018 - May 2019



Rhino Sports & Entertainment Services

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Usher

  • Sep 2017 - Nov 2018

  · Check tickets, direct people to their assigned seats, distribute programs, answer questions and assist people in finding restrooms and refreshments · Ticket sales agent for all ticketed events at Aces Ballpark for current and upcoming events using a computer-based sales system · Assisted in the daily operations of the ticket office; including answering phones and other duties as assigned · Check tickets, direct people to their assigned seats, distribute programs, answer questions and assist people in finding restrooms and refreshments · Ticket sales agent for all ticketed events at Aces Ballpark for current and upcoming events using a computer-based sales system · Assisted in the daily operations of the ticket office; including answering phones and other duties as assigned



Speedway LLC

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Mar 2015 - Jul 2017

  · Maintaining a clean, safe environment to ensure the store is presentable · Ensuring proper preparation, presentation, and freshness of all foodservice products · Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program · The ability to multi-task, as far as providing great customer service, stocking shelves with inventory, and answering phones in a fast pace environment · Maintaining a clean, safe environment to ensure the store is presentable · Ensuring proper preparation, presentation, and freshness of all foodservice products · Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program · The ability to multi-task, as far as providing great customer service, stocking shelves with inventory, and answering phones in a fast pace environment