Experience

NMC Healthcare

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• Customer Services / Patient Relation Executive / Billing & Insurance Coordinator

  • Jan 2022 - Present

  • Attending the patient with greetings and warmly manners performing the patient file registration and check the insurance coverage criteria. • Coordinating with the Nurses and doctors regarding patient treatment. • Checking patient insurance eligibility criteria and coordinating with insurance team for the approval cases • Raise the patient bills under insurance, corporate patient and cash patient and collecting co pay as per eligibility • As well as provide patient / customer services to all such information. • Answer the calls and respond to patients’ inquiries regarding admittance, treatment and billing procedures. • Make the daily spread sheets patient registration and billing reports. • Generate the daily MIS sheet and reconcile the Cash and c• Attending the patient with greetings and warmly manners performing the patient file registration and check the insurance coverage criteria. • Coordinating with the Nurses and doctors regarding patient treatment. • Checking patient insurance eligibility criteria and coordinating with insurance team for the approval cases • Raise the patient bills under insurance, corporate patient and cash patient and collecting co pay as per eligibility • As well as provide patient / customer services to all such information. • Answer the calls and respond to patients’ inquiries regarding admittance, treatment and billing procedures. • Make the daily spread sheets patient registration and billing reports. • Generate the daily MIS sheet and reconcile the Cash and credit receipts redit receipts Show less



Emirates Hospitals Group

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• Patient Relation Executive & Billing / Customer Services / Team Coordinator

  • Mar 2021 - Dec 2021

  • Perform the registration services such as new patient and update their old patient records. • Raise the patient bills / invoice collect the payment by cash / card and provide the all such information regarding fees and medical services. • Generate the corporate bills and update the patient insurance policy.• Answer the calls and respond to patients’ inquiries regarding admittance, treatment and billing procedures.• Make the daily spread sheets patient registration and billing reports.• Generate the daily MIS sheet and reconcile the Cash and credit receipts balance with system report. Show less

• Patient Relation Executive / Billing & Registration / Customer Services

  • Aug 2020 - Feb 2021

  • Perform the registration services such as new patient and update their old patient records. • Raise the patient bills / invoice collect the payment by cash / card and provide the all such information regarding fees and medical services. • Generate the corporate bills and update the patient insurance policy.• Answer the calls and respond to patients’ inquiries regarding admittance, treatment and billing procedures.• Make the daily spread sheets patient registration and billing reports.• Generate the daily MIS sheet and reconcile the Cash and credit receipts balance with system report. Show less



Ever Trust

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Accountant / Client Coordinator / Project Coordinator / Customer Services

  • Sep 2019 - Mar 2020

  Correspondence with the clients for upcoming events.Follow-up with the clients after sending the proposal. Manage the set-up of events and make the checklist of all equipments has to be placed appropriately Supervise and assign the duty of all team members.Manage the I.T equipment issues and provide back-up I.T equipment supports.Visit the on-site buld-up, events and to make sure every I.T equipment is working.Arrange transportation for the delivery and setups days. Coordinate with the client between the events need to require more equipments. Show less

• Accountant and Adminsttration

  • Nov 2017 - Sep 2019

  • Process bank deposits • Carry out administrative duties such as filing, typing, copying, binding, scanning etc. • Prepare quotation and store invoices • Contact clients and send reminders to ensure timely payments • Coordinate repairs to office equipment• Visit-onsite while exhibitions, seminar, and conference. • Performed other related clerical duties upon request.• Report on the status of accounts payable and receivable • Update internal accounting databases and spreadsheets• Make approvals of daily payments in/out vouchers, petty cash, and journal vouchers. • Maintain office records and co-ordinate with supplier’s • Follow-up email to clients after sending a proposal • Accounts Payable, Accounts Receivable, bank funds control, cash handling, expense handling, and direct report to the director. Show less



JS Bank

• Pakistan
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Jul 2017 - Sep 2017

  • Bank Accounts • Corporate deposit • Develop a targeted marketing plan • Acquire new customers • Call on existing or prospective customers in order to build new business • Produce growth in income by cross-selling Bank products and services • Develop relationships with referral sources • ¬Identify and capitalize on new business opportunities • Overall knowledge of basic lending • Bank Accounts • Corporate deposit • Develop a targeted marketing plan • Acquire new customers • Call on existing or prospective customers in order to build new business • Produce growth in income by cross-selling Bank products and services • Develop relationships with referral sources • ¬Identify and capitalize on new business opportunities • Overall knowledge of basic lending



Bank Alfalah Limited

• Pakistan
• Banking
• 700 & Above Employee

• Customer Service Office / DMS OPERATOR

  • Jun 2016 - Jul 2017

  • Daily responsibilities include: Organizing files and collecting data to be entered into the computer. • Update on daily basis branch vouchers sort and organize and keep in Centralize DMS portal. • A data entry clerk enters information into computer databases for effective record keeping. • Compile, sort and organize data to be entered into the databases • Pay attention to details and input data correctly and accurately. • Crosscheck and verify data keyed into the databases for accuracy. • Daily Update vouchers on workflow. • Data Transfer Report generates. • Rosetta Local. • Accounts Opening discrepancy resolve. • Rosetta Workflow. Show less