Muhammad Izza Fauzan Ulya

Software Specialist at PCMan Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Indonesia, ID

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Experience

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Specialist
      • Mar 2023 - Present

      • Identify and meet client needs regarding the Moodle LMS application, Moodle Workplace, Branded Moodle App and its plugins.• Answering questions related to the Moodle LMS system asked by the client.• Determine the cause of the problem and take the necessary steps to improve the Moodle LMS system.• Upgrading the system and upgrading the appropriate Moodle LMS plugin to meet client needs.• Train clients how to use the Moodle LMS system both for use for (Student & Teacher), and Administrator (Site Administrator).• Monitoring the performance of the Moodle LMS system on the client so that it remains optimal.• Stay up-to-date with all changes to the Moodle LMS system and LMS technology trends. Show less

    • Account Manager
      • Jan 2023 - Feb 2023

      • Build strong client relationships, through regular visit and communication• Develop and execute strategic plan to achieve sales targets and expand our customer base• Provide after-sales support to retain customers• Promote new products/services to existing customers• Identify opportunities to up-sell and cross-sell

    • Indonesia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • System Administrator KRASmart Marketplace
      • Sep 2022 - Jan 2023

      • Manage marketplace configuration• Manage buyer and supplier configurations• Manage sales and taxes• Arrange delivery• Monitor orders and transactions• Monitor offers and orders

    • ISO 27001 Administration Staff Krasmart Marketplace
      • Dec 2021 - Jan 2023

      • Prepare compilation of ISO-27001 Internal Audit requirements documents• Prepare compilation of IS0-27001 External Audit requirement documents• Making MoM ISO-27001

    • Enumerator
      • Jun 2022 - Jun 2022

      Enumerator Evaluation of the 2022 Religious Harmony Index Enumerator Evaluation of the 2022 Religious Harmony Index

    • Administrator
      • Jun 2021 - Jun 2022

      • Configure the journal website • Manage journal circulation • Create journal templates • Configure the journal website • Manage journal circulation • Create journal templates

    • Indonesia
    • Government Relations Services
    • 700 & Above Employee
    • Public Information Officer
      • Aug 2021 - Oct 2021

Education

  • Universitas Sultan Ageng Tirtayasa
    Gelar Sarjana, Administrasi Publik
    2018 - 2022
  • MAN 2 KOTA SERANG
    Social Sciences
    2015 - 2018

Community

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