Muhammad Zohaib Farooq
Information Technology Analyst at Scarlet Enterprise Solutions- Claim this Profile
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Bio
Credentials
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Sound the Alarm: Detection and Response
CourseraOct, 2023- Oct, 2024 -
Assets, Threats, and Vulnerabilities
CourseraSep, 2023- Oct, 2024 -
Tools of the Trade: Linux and SQL
CourseraSep, 2023- Oct, 2024 -
Connect and Protect: Networks and Network Security
CourseraJul, 2023- Oct, 2024 -
Foundations of Cybersecurity
CourseraJul, 2023- Oct, 2024 -
Play It Safe: Manage Security Risks
CourseraJul, 2023- Oct, 2024 -
Introduction to Cybersecurity
CiscoJun, 2023- Oct, 2024
Experience
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Scarlet Enterprise Solutions
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Analyst
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Sep 2023 - Present
Providing Level 1 support to our US customer BlueCloud's customers. Key Responsibilities: User Support Ticket Management Software and Hardware Maintenance Network Troubleshooting User Training Documentation Security Compliance Providing Level 1 support to our US customer BlueCloud's customers. Key Responsibilities: User Support Ticket Management Software and Hardware Maintenance Network Troubleshooting User Training Documentation Security Compliance
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Tech Links
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Sales Representative
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Nov 2022 - May 2023
Worked as a sales representative and manager to develop and help out the team in their sales role for an efficient outcome. Worked as a sales representative and manager to develop and help out the team in their sales role for an efficient outcome.
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Interns Pakistan
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Pakistan
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Technology, Information and Internet
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100 - 200 Employee
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Frontend Web Developer
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Jul 2022 - Aug 2022
Faced different challenges and completed daily tasks related to web development using HTML, CSS, JS, PHP, and WordPress. Faced different challenges and completed daily tasks related to web development using HTML, CSS, JS, PHP, and WordPress.
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Sales Representative
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Apr 2022 - May 2022
Worked as a dispatch sales representative. I worked remotely and got the opportunity to upgrade myself here, which was made possible by the cooperative staff. Worked as a dispatch sales representative. I worked remotely and got the opportunity to upgrade myself here, which was made possible by the cooperative staff.
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IGET SOLUTIONS Pvt Ltd.
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Pakistan
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Business Consulting and Services
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1 - 100 Employee
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Customer Service Representative
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Jul 2021 - Aug 2021
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Education
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The University of Lahore
Bachelor's degree, Computer Science