Muhammad Zeeshan Khattak

Lecturer Marketing & Coordinator Lincoln Corner at Institute of Management Sciences, (IM|Sciences)
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Contact Information
us****@****om
(386) 825-5501
Location
Peshawar, Khyber Pakhtunkhwa, Pakistan, PK

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Credentials

  • Integrated Marketing Communications Strategies
    LinkedIn
    Mar, 2023
    - Oct, 2024
  • 17 Questions to Help Improve Your Marketing
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Advertising on Facebook
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • The Persuasion Code, Part 1: The Neuroscience of Sales
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Create your e-commerce store with Shopify
    Coursera
    Aug, 2021
    - Oct, 2024
  • Market Research and Consumer Behavior
    Coursera
    Nov, 2020
    - Oct, 2024

Experience

  • Institute of Management Sciences, (IM|Sciences)
    • Pakistan
    • Higher Education
    • 1 - 100 Employee
    • Lecturer Marketing & Coordinator Lincoln Corner
      • Sep 2019 - Present

      Ph.D. Scholar of Marketing Research Areas : Exploring young generation interaction on social networking sites Ph.D. Scholar of Marketing Research Areas : Exploring young generation interaction on social networking sites

  • Iqra National University
    • Pakistan
    • Education Administration Programs
    • 100 - 200 Employee
    • Lecturer & Research Assoicate
      • Sep 2016 - Aug 2019

      Specialized in Marketing & Management. Keen interest in Marketing Research - Neuro-Marketing Specialized in Marketing & Management. Keen interest in Marketing Research - Neuro-Marketing

  • TravelnCure
    • Pakistan
    • Business Development Associate
      • Apr 2016 - Aug 2016

      We are developing database of doctors and referrals. our company is headquartered in New York and operates in Turkey and Pakistan. We are developing database of doctors and referrals. our company is headquartered in New York and operates in Turkey and Pakistan.

  • Pakistan Education Foundation
    • Peshawar, Pakistan
    • Assessor and Lecturer
      • Feb 2013 - Dec 2014

      Arrange contemporary business management Case Studies for tutorial classes. Formulate Course materials in accordance with Edexcel Standard Criteria. Conduct class lectures using self developed power point presentations. Encourage students to engage in team work and class participation. Evaluate learning activities through assessment by assignment and projects. Nurture leadership qualities in students. General admin and observation. Justify student efforts made in attempting assignments and projects during annual external verification – team lead by Edexcel body. Show less

  • First Source Solution
    • United States
    • Consumer Services
    • 300 - 400 Employee
    • Customer Relations Officer
      • Aug 2012 - Dec 2012

      Communicate service quality offers to team members. Train new employees to develop cross selling skills. Daily briefing to encourage creativity among fellow team members. Monitor calls to ensure compliance with legal framework. Motivate open communication with customers for better service quality. Maintain team mates profiles for further training and development. Update customer profile according to their interest. Suggest additional product and services based on assessment of customer needs. Develop loyal customers through friendly services and follow up after sales or new services are obtained. Making accurate logs on each call taken on daily basis. Show less

  • Conduit Global
    • United States
    • IT System Custom Software Development
    • 400 - 500 Employee
    • Customer Service Representative
      • Jun 2011 - Feb 2012

      Achieve daily sales targets set on sky products. Assist customers in selecting merchandise or services that best fits their needs. Organize, coordinate and support team members with achieving sales targets. Listen to customer monthly billing issues; adjust in case of genuine complaints. Establish empathy with customers. Ensure pleasant phone conversations to develop long term relationship with customers. Achieve daily sales targets set on sky products. Assist customers in selecting merchandise or services that best fits their needs. Organize, coordinate and support team members with achieving sales targets. Listen to customer monthly billing issues; adjust in case of genuine complaints. Establish empathy with customers. Ensure pleasant phone conversations to develop long term relationship with customers.

  • Hilton Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Event Assistant
      • Jan 2009 - Dec 2010

      Organize stay arrangements for international sports stars such as Rugby, Cricket and Football players Manage conference materials as directed. Procure catering details for each conference. Develop strong rapport with guests for long term relationship. Maintain personal information confidentiality for delegates and clients. Interacted with high level Government dignitaries. Assist clients in designing interior for various ceremonial events. Organize stay arrangements for international sports stars such as Rugby, Cricket and Football players Manage conference materials as directed. Procure catering details for each conference. Develop strong rapport with guests for long term relationship. Maintain personal information confidentiality for delegates and clients. Interacted with high level Government dignitaries. Assist clients in designing interior for various ceremonial events.

Education

  • institute of management sciences Peshawar
    Master of Business Administration (M.B.A.), Marketing
    2014 - 2016

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