Export Manager

• Oct 2019 - Present

Principle Duties and Authority:• Management and re-structuring of Export department as per approved board strategy.• Communicate and liaise with existing and new potential customers and channels to maintain existing sales and generate additional volumes.• Organize and conduct various marketing activities to improve brand perception, visibility, penetration and off-takes.• Ensure timely payments of receivables and effective submission, negotiation and resolutions of buyer claims.• Budget and assign sales targets for each export region, and work on achieving them.• Manage and monitor distributor’s performance and take counter measures (where required).• Track production execution with team and various departments to maintain a smooth flow from order confirmation to shipment.• Provide training to all export team and perform assessment of all work• Administer all existing clients and ensure optimal level of marketing strategies and design required.• Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes.• Market research for foreign distributors.• Write and provide quotes for international.• Troubleshoot all telecommunication issues.

Deputy Manager

• Nov 2018 - Oct 2019

Principle Duties and Authority:• Monitor all existing and prospective markets.• Monitor all sales transactions and review all customer response.• Provide training to all export team and perform assessment of all work• Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes.• Handle all email correspondence with clients internationally.• Write and provide quotes for international.• Organize all paperwork and files.• Keep track of whole ordering process.• Troubleshoot all telecommunication issues.

Assistant Manager Export

• May 2015 - Oct 2018

Principle Duties and Authority:• Dealing and manage exports.• Assisting to Export Manager in all export and abroad sales obligations.• Providing relief support for Export Manager in administrative duties.• Market research for foreign distributors.• Prepare necessary documents for Import and Exports.• Handle all email correspondence with clients internationally.• Write and provide quotes for international.• Organize all paperwork and files.• Keep track of whole ordering process.• Troubleshoot all telecommunication issues.

Junior Developer

• Feb 2015 - Apr 2015

Internee

• Jul 2014 - Aug 2014