Muhammad Usman

Technical Project Manager at Merik Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, AE

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Experience

    • Pakistan
    • Software Development
    • 1 - 100 Employee
    • Technical Project Manager
      • Aug 2023 - Present

      Islāmābād, Pakistan Coordinated the successful execution of multiple complex IT projects, ensuring they were completed on time, within scope, and within budget, resulting in a 95% client satisfaction rate. Implemented a streamlined project management process that reduced project delivery time by 30% and increased overall team productivity by 15%. Led a cross-functional team of 10+ developers to deliver a cutting-edge software solution within a tight deadline, resulting in exceeding client… Show more Coordinated the successful execution of multiple complex IT projects, ensuring they were completed on time, within scope, and within budget, resulting in a 95% client satisfaction rate. Implemented a streamlined project management process that reduced project delivery time by 30% and increased overall team productivity by 15%. Led a cross-functional team of 10+ developers to deliver a cutting-edge software solution within a tight deadline, resulting in exceeding client expectations and generating $0.5 million in additional revenue. Analyzed existing procedures and identified areas for improvement, leading to the development of new management and technical protocols that increased overall productivity by 15%. Developed and implemented streamlined management and communication plans, resulting in a 20% increase in project efficiency. Show less

    • Pakistan
    • Chemical Manufacturing
    • 700 & Above Employee
    • Assistant Manager | Product Owner
      • Feb 2022 - Aug 2023

      Karāchi, Sindh, Pakistan Collaborated with stakeholders to define project responsibilities, resulting in clear roles and expectations that improved collaboration and reduced conflicts by 60%. Developed comprehensive training manuals and documents for new employees, resulting in a decrease in onboarding time by 70%. Conducted extensive market research and analysis on emerging trends in the agriculture industry, leading to the identification of 3 new product opportunities with a projected market value of 10… Show more Collaborated with stakeholders to define project responsibilities, resulting in clear roles and expectations that improved collaboration and reduced conflicts by 60%. Developed comprehensive training manuals and documents for new employees, resulting in a decrease in onboarding time by 70%. Conducted extensive market research and analysis on emerging trends in the agriculture industry, leading to the identification of 3 new product opportunities with a projected market value of 10 million. Proactively led Agile project teams, and identifying opportunities and risks resulting in 15% improvement in project efficiency and a 10% reduction in risk factors, resulting in a 20% increase in on time project delivery. Managed user acceptance testing and beta testing for new features, guaranteeing product quality and functionality. This led to a 95% defect detection rate and a 10% improvement in product reliability. Gathered requirements for new features and projects, ensuring clear project scope and objectives. Organized shareholders meetings, monitored project progress, and maintained project documents and reports to keep all stakeholders informed and engaged. Facilitated communication with various departments, including finance, banks, Master Data Management (MDM), SAP team, and IT team, to maintain alignment and collaboration across the organization. Show less

    • Web & Social Media Manager
      • Jan 2021 - Jan 2022

      E11/3 Islamabad, Pakistan Generated 5.8 million in revenue within two months by investing 1.8 million in digital marketing for the brand. Developed and executed a highly effective digital marketing strategy. Conducted market research to target the right audience. Optimized the website for maximum conversions. Utilized paid advertising on platforms like Google Ads and social media. Leveraged content marketing and email campaigns for customer engagement. Constantly monitored and optimized marketing… Show more Generated 5.8 million in revenue within two months by investing 1.8 million in digital marketing for the brand. Developed and executed a highly effective digital marketing strategy. Conducted market research to target the right audience. Optimized the website for maximum conversions. Utilized paid advertising on platforms like Google Ads and social media. Leveraged content marketing and email campaigns for customer engagement. Constantly monitored and optimized marketing campaigns based on KPIs. Show less

    • Project Coordinator
      • Feb 2019 - Jan 2022

      Vigilantly tracked daily project progress, ensuring timely milestones. Provided comprehensive updates to project managers and stakeholders, facilitating informed decision making. Ensured the availability of supplies and resources, leading to a 95% on-time task completion rate. Managed team resources within budget limits, optimizing cost-efficiency. Organized reports, invoices, contracts, and financial files for easy access, reducing retrieval time by 20%. Collaborated with… Show more Vigilantly tracked daily project progress, ensuring timely milestones. Provided comprehensive updates to project managers and stakeholders, facilitating informed decision making. Ensured the availability of supplies and resources, leading to a 95% on-time task completion rate. Managed team resources within budget limits, optimizing cost-efficiency. Organized reports, invoices, contracts, and financial files for easy access, reducing retrieval time by 20%. Collaborated with project teams and clients to create timelines and schedules, ensuring 95% on-time goal achievement. Conducted testing and evaluation of programs, identifying and resolving bugs and glitches. Delivered high-quality apps and web applications, resulting in a 98% customer satisfaction rating. Show less

    • IT Assistant
      • Jan 2018 - Jan 2019

      Islāmābād, Pakistan Engineered and executed network solutions, resulting in a 20% improvement in network efficiency. Configured hardware and software, installed peripherals, and delivered daily user support, achieving a 95% issue resolution rate. Operated a help desk, handling calls and emails concerning computer networks and communication systems, with a 98% customer satisfaction rating.

    • IT Officer and Web Manager
      • Jan 2017 - Dec 2017

      Maintained and developed the company website, resulting in a 15% increase in website traffic and user engagement. Ensured website compliance with industry regulations and best practices, leading to improved site performance and a 10% reduction in compliance-related issues. Identified new hardware and software requirements, managed code development, and supervised cable installations for new work areas, enhancing infrastructure efficiency and reducing setup time by 20%.

Education

  • University of Engineering and Technology, Taxila
    Bachelor of Science - BS, Computer Science
  • National Incubation Center Peshawar
    Certificate, Business, Entrepneuer and Innovation
  • Jinnah institute of Computer Science
    FSc, Pre-Engineering

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